As much as expert skills and knowledge are significant to carrying out the role and responsibilities pertaining to everyday tasks, workplace behavior and soft skills can no longer be ignored. A right combination of the two will help you carry out your duties related to the workplace effectively.
Learn to manage your emotions without it getting the better of you, become a master at time coordination, learn how to deal with colleagues and other pressures that accompany any job role and how to face daily situations that can sometimes be challenging. This will all benefit your personal development.
This course on Commercial Awareness encourages you to look across your organisation, at your place within it and the value you create. It considers how getting different perspectives and widening existing ones within your organisation can enhance commercial awareness.
Pearson Education is a British-owned education publishing and assessment service to schools and corporations, as well for students directly. The company is with more than 22,500 employees operating in 70 countries. They provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. They are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work.
- Learning Outcomes
- Access Duration
- Who is this course for?
- Entry Requirements
- Method of Assessment
- Awarding Body
- Progression and Career Path
- Module Overview
- Articulate what an organisation exists to do and the value it creates
- Learn how a personal position within the organisation and how others relate to it
- Relate the concept of a value chain to a personal working context
- Be able to acknowledging complex interrelationships within the organisation.
The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.
- Aspiring Managers
- Entrepreneurs, Business Professionals
- Individuals interested in the sales and marketing field
- Learners should be over the age of 16 and have a basic knowledge of English Language, Maths and ICT.
- A sound educational background is an advantage.
In order to complete the course ‘Commercial Awareness’ successfully, learners will take an online multiple choice question assessment. This online multiple choice question test is marked automatically, so you will receive an instant grade and know whether you have passed the course.
Those who successfully complete the course will be awarded an e-certificate of “Teamwork” endorsed by Pearson. It will make you valuable, and your motivation at gaining new skills will be recognised.
Pearson is an internationally recognised qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.
Once you qualify in the Certificate in Pearson Workplace Behaviour - Commercial Awareness, you will gain an accredited qualification that will demonstrate your skills in workplace behaviour and soft skills that are highly regarded by employers. You can use this certification to exercise your understanding of how to be customer-driven. You can enhance your education by getting certified in further soft skilsl programmes. Below are some of the jobs you can land with this certification
- Business Professionals
Business and Customer Awareness
This is a key employability skill in the market today. It is attributed as being essential by employers in your ability to understand what makes organisations successful.
Competitive and Market Analysis
This is all about finding ways to flag your competitor. This is an important step in business development. You will learn to evaluate the strengths and weaknesses of competitors.
How to be Customer Driven
How do you build a customer-driven organisation? By keeping your customers happy, building experiences that are satisfying and understanding that customer agenda is essential to the success of an organisation.
|Business and Customer Awareness|
|An understanding of the business related to its market or sector|
|What your unique skills are that the organisation needs to meet its goals|
|You will demonstrate your understanding of how organisations are structured|
|Business and Customer Awareness – Video & Quiz|
|Competitive and Market Analysis|
|Learn to study the market trend|
|Understand the strategy of your current and potential competitors|
|Develop a strategy for your own organisational growth|
|Learn to anticipate upcoming opportunities|
|Competitive and Market Analysis – Video & Quiz|
|How to be Customer Driven|
|Learn to foster positive customer experience in the customer journey|
|Learn to acquire and retain customers|
|Have a customer-driven value|
|How to be Customer Driven – Video & Quiz|