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Computers are part of our everyday world. Those who have never used one can be intimidated. Those who use one every day have often not been provided basic instructions. In this course, we take away the fear and mystery of the PC. We introduce the parts, terminology and basic skills everyone needs to know to be comfortable using a computer in a visual, easy-to-understand way.

Want to know what the Windows operating system actually does or why you should care about RAM? How about what actually happens when you log on? With Total Training, you’ll master the fundamentals of the PC so you can enjoy and benefit from it without frustration or fear.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professional learning material, all delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

Who is it for?

  • Students
  • Computer novices
  • Teachers
  • Aspiring IT professionals

Course outline:

This course consists of the following:

  • Module 01: PC Components
  • Module 02: The Mouse
  • Module 03: The Keyboard
  • Module 04: Operating Systems
  • Module 05: Window Basics
  • Module 06: Software Basics
  • Module 07: Printing Basics
  • Module 08: Understanding File Structure
  • Module 09:Network Basics
  • Module 10: Basic Maintenance

Course Duration:

From the day you purchase the course, you will have 12 months access to the online study platform. As the course is self-paced you can decide how fast or slow the training goes, and are able to complete the course in stages, revisiting the training at any time.

Method of Assessment:

At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed.


Successful candidates will be awarded a certificate for Personal Computer Fundamentals.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

This course does not train you to do a specific job, but would be an asset to those hoping to work with computers, and would be very helpful for those hoping to use computers in everyday life.

Presenter information:

Erin A. Olsen has been spreading her enthusiasm and vision for the power of desktop technology since 1994 to more than 37,000 people in seven countries. Since founding PCKeys Technology Solutions, she has authored more than 36 CBT titles, developed hundreds of courses and effectively presented to thousands. When Erin started her technology career, the PC was fairly new. Windows 3.1 was just coming out so she had to find ways to explain this new technical environment in terms non-technical people could understand. Her illustrations and explanations did and continue to do so today in fundamental to advanced topics. Erin combines her formal education in information technology and education with an emphasis in instructional design and technology (B.I.T., M.Ed.), with her technical expertise, real-world experience and understanding of adult learning to present these technical topics in an easy-to-understand, easy-to-apply and fun manner using relatable examples and analogies. Erin’s unique combination of personality and skills allow her to provide an enhanced learning experience for all that is effective, engaging and memorable.


Still not convinced?

Download our course brochure & learn more about this course.

Course Curriculum

Free Introduction
Personal Computer Fundamentals FREE 00:00:00
1. What This Course Covers & PC Overview 00:00:00
2. The Basic PC System Parts 00:00:00
3. Computer Memory 00:00:00
4. Buttons & Lights & Ports, Oh My! 00:00:00
5. The Boot Process 00:00:00
1. Mouse Basics 00:00:00
2. Moving the Cursor 00:00:00
3. Mouse Techniques 00:00:00
4. Adjusting Mouse Settings 00:00:00
1. Keyboard Basics 00:00:00
2. Keyboard Parts 00:00:00
3. Applying Keyboard Techniques 00:00:00
4. Adjusting Keyboard Settings 00:00:00
1. What Operating Systems Do 00:00:00
2. The Windows® Desktop 00:00:00
3. The Start Menu & Task Bar 00:00:00
4. Configuring Basic Desktop Settings 00:00:00
1. Minimizing, Maximizing & Menus 00:00:00
2. Resizing Windows & Using Scroll Bars 00:00:00
3. Toolbars, Tabs, Flyouts & Dialog Boxes 00:00:00
4. Understanding Multitasking 00:00:00
5. How to Multitask 00:00:00
1. Software Categories 00:00:00
2. Saving & Naming Files 00:00:00
3. Storage & Media 00:00:00
4. Save & Save As 00:00:00
1. Printing Concepts & Devices 00:00:00
2. Setting Up a Default Printer 00:00:00
3. Adding & Sharing a Printer 00:00:00
4. Printing a Document 00:00:00
5. Printing Pictures & Canceling Print Jobs 00:00:00
1. File System Concepts 00:00:00
2. Folder Hierarchy & Breadcrumbs 00:00:00
3. Navigation Options 00:00:00
4. View Options, Properties & Creating a New Folder 00:00:00
5. Understanding Cut, Copy & Paste 00:00:00
6. Selecting Text 00:00:00
7. Cutting, Copying & Pasting Text 00:00:00
8. Cutting, Copying & Pasting Files 00:00:00
9. Creating Shortcuts & Deleting 00:00:00
10. The Recycle Bin 00:00:00
1. Network Fundamentals 00:00:00
2. Network Terminology 00:00:00
3. Networking Devices 00:00:00
4. Going Global 00:00:00
5. Reviewing Your Network 00:00:00
6. Setting Up a User Account 00:00:00
7. Setting Up Parental Controls & Switching Users 00:00:00
1. Using Windows Defender 00:00:00
2. Optimizing the System 00:00:00
3. Backing Up Your Data 00:00:00
4. Credits 00:00:00

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CPD Membership No: 10582

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