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Technical Training Management 2019 – Ebook Version


Commercial skills aligned to the provision of successful training outcomes

By (author) CEdMA Europe

Publication date: 08 Apr 2019

ISBN: 9781780174822


With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success.


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