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For anyone wanting to enter the IT world, the CompTIA A+ certification is a great start! The A+ by CompTIA is recognised as one of the top entry-level certifications in the industry. It provides you with a solid foundation in hardware, software and troubleshooting skills in order to build or supplement your technical knowledge.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What will I learn?

  • CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.

Course Description:

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test (please be aware, this is not the official exam). The online test is marked straight away, so you will know immediately if you have passed the course.


Successful candidates will be awarded a certificate for CompTIA A+.

(This course is not included the official certificate)

Official Exam Details:

  • Number of Questions: 90 questions
  • Type of Questions: Multiple choice questions (single and multiple response), and drag and drops
  • Length of Test: 90 Minutes
  • Passing Score: 675 (on a scale of 900)
  • This exam is available in the following languages: English

PLEASE NOTE: We do not provide the official exam, which will need to be purchased separately.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Recommended experience:

It is recommended that learners have 9 to 12 months of hands-on experience in the lab or field before taking this exam.


Career Path:

This training course will lead you to become a:

  • Technical Support Specialist
  • Field Service Technician
  • IT Support Technician
  • IT Support Administrator
  • IT Support Specialist

Course Curriculum

Free Introduction
CompTIA A+ 220-902 FREE 00:00:00
Course Brochure – CompTIA A+ 220-902 FREE 00:00:00
1: Introduction to Operating Systems
1. Introduction 00:00:00
2. Operating Systems Overview – Part 1-2 00:00:00
3. Operating Systems Functions – Part 1-2 00:00:00
4. Windows OS Versions – Part 1-3 00:00:00
5. Basic Navigation And Management – Part 1-2 00:00:00
2: Installing Windows Operating Systems
1. Preinstalling Task 00:00:00
2. Performing Clean Installs – Part 1-2 00:00:00
3. Performing Upgrades 00:00:00
4. Migrating User Data 00:00:00
3: Configuration and Management In Windows
1. Using Control Panel and PC Settings – Part 1-3 00:00:00
2. Using Graphical Administrative Tools – Part 1-4 00:00:00
3. Using Command Line Administrative Tools 00:00:00
4. Configuring Networking – Part 1-3 00:00:00
5. Operating System Security – Part 1-3 00:00:00
6. Windows Preventative Maintenance 00:00:00
4: Utilizing Alternative Operating Systems
1. Mac And Linux Overview 00:00:00
2. OS Features and Tools 00:00:00
3. Best Practices Using Alternative Operating Systems 00:00:00
4. Basic Command Line Administration In Linux 00:00:00
5: Virtualization and Cloud Computing
1. Network Operating Systems – Part 1-2 00:00:00
6: Managing Mobile Devices
1. Mobile Devices Overview 00:00:00
2. Mobile Operating Systems 00:00:00
3. Network Connectivity and Email 00:00:00
4. Mobile Device Synchronization 00:00:00
7: Understanding System Security
1. Understanding Threats to Security – Part 1-3 00:00:00
2. Understanding Common Prevention Methods – Part 1-4 00:00:00
3. Securing Workstations 00:00:00
4. Securing Mobile Devices 00:00:00
5. Data Destruction and Disposal Methods 00:00:00
6. Security for SOHO and Wireless Networks – Part 1-2 00:00:00
8: Troubleshooting and Operational Procedures
1. Troubleshooting Theory 00:00:00
2. Communication and Professionalism – Part 1-2 00:00:00
3. Operational and Safety Procedures 00:00:00
4. Security and Privacy Guidelines for Troubleshooting 00:00:00
5. Troubleshooting Operating Systems – Part 1-2 00:00:00
6. Troubleshooting Mobile Devices – Part 1-2 00:00:00
7. Troubleshooting Common Security Issues – Part 1-2 00:00:00
8. Conclusion 00:00:00

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CPD Accredited




Awarded by iAP

Awarded by iAP

CPD Accredited Partner

CPD Accredited

CPD Membership No: 10582

Study independently accredited and recognised CPD courses. Gain your certification today.

cvAll students enrolled with STUDY365 are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews.

cvIf you need career support STUDY365 is here for you. We provide excellent career support through our Career Support Service.


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