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Overview

Would you like enormous earning potential? Do you want a career with plenty of room for progression?
If the answer is yes, then this course might just be the one you were looking for. Whether you are currently working as a Secretary or PA, or if you’re just starting out, this course will guide you on everything you need to know to successfully carry out your secretarial and PA duties. This accredited qualification will show you off as a highly trained and qualified individual for current and potential employers and hence, could pose a great advantage for your secretarial and PA career.

The course is taught in modules and you will study various useful subjects, like Microsoft suite and speed typing, to effectively use it in your computerised secretarial and PA tasks. You will also learn how to come up with winning CVs and cover letters that could be advantageous in your future job hunt. The other modules will go on to cover diary management, business writing, organising meetings, time management and customer service. Bookkeeping and QuickBooks will also be further covered in this course to help you perform accounting and payroll activities requested by your employer. By the end of this course, you will come out as a highly skilled and trained individual who is capable of providing high quality secretarial and PA services.

The Executive Secretarial & PA course will make you knowledgeable and efficient in your job. Secretaries and PA’s are in great demand and can often make a high salary. These are sought-after jobs in leading companies and organisations. Qualifying in this course will give you the opportunity to take a step forward in your career and gain the desired employment. 

What will I Learn?

• Understand the role of a PA, secretary or assistant and the skills needed to fulfill the role.
• Examine the communication skills that will help convey the information in an effective manner
• Learn how to write effective Cvs, cover writing, business report and other documents
• Explore the different working and management styles
• Improve your diary management, scheduling and time management skills.
• Study how to organise a successful meting
• Learn how to write and layout and a meeting agenda.
• Understand the importance of office ergonomics.
• Learn how to use Microsoft Office for business documentation.

Who is it for?

The course is ideal for those already working as a PA or Secretary, or for those hoping to work as a PA or Secretary.

Method of Assessment & Certification

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification

Successful candidates will be awarded a certificate in “Secretary and Personal Assistant Training”.

Entry Requirements

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path

Once you have successfully completed the Executive Secretarial & PA course, you will gain a recognised qualification that will make you an in-demand candidate to potential employers. Your marketability will increase greatly and you will have the opportunity to land a high-paying job in any industry. Given below are job titles you can attain, along with the average UK salary per annum according to https://www.payscale.com/  (Add this content to Career Path)

  • Secretary – £20,160 per annum
  • Personal Assistant – £25,525 per annum
  • Medical Secretary – £21,146 per annum

 

Still not convinced?

Download our course brochure & learn more about this course.

Course Curriculum

1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA
Job functions and Description of a Secretary/ PA 00:00:00
2. DIARY MANAGEMENT
Diary Management 00:00:00
Diary and Time Management with Outlook 2007 01:26:00
3. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
4. E-MAILS WRITING TIPS
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5. HANDLING CONFIDENTIAL DOCUMENTS
Handling Confidential Documents 00:00:00
6. SUCCESSFUL MEETING MINUTES
Taking Minutes 00:23:00
7. NOTE TAKING
Note Taking 00:40:00
Exercise Files: Note Taking 00:00:00
8. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping 00:00:00
9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview 00:12:00
10. DELIVERING POSTAL MAIL
Delivering Postal Mail 00:33:00
11. DICTATING
Dictating 01:09:00
12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
13. ORGANISING A MEETING
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting 00:00:00
14. BOOKKEEPING
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
15. INVOICING/PETTY CASH
Invoicing and Petty cash 00:00:00
16. DOCUMENT PROOFREADING
Document Proofreading 00:00:00
17. QUICKBOOKS FOR PAYROLL MANAGEMENT
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management 00:00:00
18. TIPS FOR SPEED READING
Tips for Speed Reading 00:07:00
19. CREATING AN EFFECTIVE CV AND COVER LETTER
Business Resumes & Job Applications 01:00:00
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV 00:00:00
20. TIME MANAGEMENT
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management 00:00:00
21. MOTIVATING EMPLOYEES
Motivating Employees 00:24:00
22. TYPING SPEED DEVELOPMENT
Effective Typing 00:00:00
23. MICROSOFT WORD
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
24. MICROSOFT EXCEL
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
25. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
26. MICROSOFT OUTLOOK
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
Mock Exam
Mock Exam: Executive Secretarial & PA 00:30:00
Final Exam
Exam: Executive Secretarial & PA 00:30:00

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cvAll students enrolled with STUDY365 are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews.
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