Would you like enormous earning potential? Do you want a career with plenty of room for progression?
If the answer is yes, then this course might just be the one you were looking for. Whether you are currently working as a Secretary or PA, or if you’re just starting out, this course will guide you on everything you need to know to successfully carry out your secretarial and PA duties. This accredited qualification will show you off as a highly trained and qualified individual for current and potential employers and hence, could pose a great advantage for your secretarial and PA career.
The course is taught in modules and you will study various useful subjects, like Microsoft suite and speed typing, to effectively use it in your computerised secretarial and PA tasks. You will also learn how to come up with winning CVs and cover letters that could be advantageous in your future job hunt. The other modules will go on to cover diary management, business writing, organising meetings, time management and customer service. Bookkeeping and QuickBooks will also be further covered in this course to help you perform accounting and payroll activities requested by your employer. By the end of this course, you will come out as a highly skilled and trained individual who is capable of providing high quality secretarial and PA services.
The Executive Secretarial & PA course will make you knowledgeable and efficient in your job. Secretaries and PA’s are in great demand and can often make a high salary. These are sought-after jobs in leading companies and organisations. Qualifying in this course will give you the opportunity to take a step forward in your career and gain the desired employment.
What will I Learn?
• Understand the role of a PA, secretary or assistant and the skills needed to fulfill the role.
• Examine the communication skills that will help convey the information in an effective manner
• Learn how to write effective Cvs, cover writing, business report and other documents
• Explore the different working and management styles
• Improve your diary management, scheduling and time management skills.
• Study how to organise a successful meting
• Learn how to write and layout and a meeting agenda.
• Understand the importance of office ergonomics.
• Learn how to use Microsoft Office for business documentation.
Who is it for?
The course is ideal for those already working as a PA or Secretary, or for those hoping to work as a PA or Secretary.
Method of Assessment & Certification
At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Successful candidates will be awarded a certificate in “Secretary and Personal Assistant Training”.
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
Once you have successfully completed the Executive Secretarial & PA course, you will gain a recognised qualification that will make you an in-demand candidate to potential employers. Your marketability will increase greatly and you will have the opportunity to land a high-paying job in any industry. Given below are job titles you can attain, along with the average UK salary per annum according to https://www.payscale.com/ (Add this content to Career Path)
- Secretary – £20,160 per annum
- Personal Assistant – £25,525 per annum
- Medical Secretary – £21,146 per annum
|1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA|
|Job functions and Description of a Secretary/ PA||00:00:00|
|2. DIARY MANAGEMENT|
|Diary and Time Management with Outlook 2007||01:26:00|
|3. BUSINESS REPORTS AND LETTER WRITING|
|Business Writing Skills||02:00:00|
|Introduction to Business Report Writing||00:29:00|
|How to Prepare for Writing||00:51:00|
|Exercise Files: Business Report Writing||00:00:00|
|4. E-MAILS WRITING TIPS|
|Introduction to Effective Email Writing||00:25:00|
|Writing Email Messages||00:22:00|
|5. HANDLING CONFIDENTIAL DOCUMENTS|
|Handling Confidential Documents||00:00:00|
|6. SUCCESSFUL MEETING MINUTES|
|7. NOTE TAKING|
|Exercise Files: Note Taking||00:00:00|
|8. DATA MANAGEMENT, RECORD KEEPING AND FILING|
|Data Management & Record Keeping||00:00:00|
|9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS|
|Appointment Booking and Arrange an Interview||00:12:00|
|10. DELIVERING POSTAL MAIL|
|Delivering Postal Mail||00:33:00|
|12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS|
|Customer Service Basics Over the Phone||00:30:00|
|Get the facts- ask the right questions||00:21:00|
|Discuss Solutions- learning to listen||00:10:00|
|Dealing with difficult customers||00:20:00|
|Developing Inbound & Outbound Telephone Skills||00:30:00|
|Hot Telephone Tips||00:12:00|
|13. ORGANISING A MEETING|
|Organising a Meeting||00:00:00|
|Exercise Files: Organising Meeting||00:00:00|
|Introduction to Accounting||00:33:00|
|Financial & Managerial Accounting||00:00:00|
|15. INVOICING/PETTY CASH|
|Invoicing and Petty cash||00:00:00|
|16. DOCUMENT PROOFREADING|
|17. QUICKBOOKS FOR PAYROLL MANAGEMENT|
|Introduction to QuickBooks||00:18:00|
|Setting up the Employee Payroll||00:40:00|
|Running the Payroll||00:29:00|
|Exercise Files: QuickBooks for Payroll Management||00:00:00|
|18. TIPS FOR SPEED READING|
|Tips for Speed Reading||00:07:00|
|19. CREATING AN EFFECTIVE CV AND COVER LETTER|
|Business Resumes & Job Applications||01:00:00|
|How to Gather Information for Your CV||00:32:00|
|Write your CV||00:37:00|
|CV Writing Tips and Layouts||00:33:00|
|Different CV Formats||00:47:00|
|Saving a CV to Different Formats and Online CV Banks||00:34:00|
|Finishing Your CV||00:21:00|
|Exercise Files: Creating an Effective CV||00:00:00|
|20. TIME MANAGEMENT|
|Introduction to Time Management||00:22:00|
|Fundamentals of Productivity||00:35:00|
|How to Use Your Calendar Effectively||00:31:00|
|Setting up Priorities and Schedule||00:37:00|
|Exercise Files: Time Management||00:00:00|
|21. MOTIVATING EMPLOYEES|
|22. TYPING SPEED DEVELOPMENT|
|23. MICROSOFT WORD|
|Introduction to Microsoft Word||00:01:00|
|First Step to MS Word||00:31:00|
|Text Editing & Formatting||00:44:00|
|Formatting Paragraph and Pages||00:48:00|
|Creating Styles, Themes, Number and Bullets||00:39:00|
|Columns & Tables||01:33:00|
|Macros and Proofing||00:33:00|
|Sharing and Reviewing Documents||00:27:00|
|Modify Word Document||00:15:00|
|Exercise Files: Microsoft Word 2016||00:00:00|
|24. MICROSOFT EXCEL|
|Getting Started with Microsoft Excel||00:42:00|
|Creating Formulas and Functions||00:41:00|
|IF, VLOOKUP, and Power Functions, Security & Sharing||00:51:00|
|Data Management, Data Analysis Tools||01:20:00|
|PivotTables & Macros||01:21:00|
|Exercise Files: Microsoft Excel 2016||00:00:00|
|25. MICROSOFT POWERPOINT|
|Getting Started with Microsoft PowerPoint||00:10:00|
|Working with Presentations & Slides||00:37:00|
|Adding Pictures & Contents to Slides||00:46:00|
|Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides||00:39:00|
|Preparing & Delivering the Presentation||00:26:00|
|Reusing and Sharing Presentations||00:20:00|
|Exercise Files: Microsoft PowerPoint 2016||00:00:00|
|26. MICROSOFT OUTLOOK|
|Getting Started with Outlook||00:08:00|
|Adding and Connecting Accounts, Reading & Organizing Mails||01:02:00|
|Creating and Sending Mail, Creating and Working with People||00:44:00|
|Working with Delegates & Calendars||00:40:00|
|Creating Tasks and Notes, Working with Outlook Data||00:13:00|
|Mock Exam: Executive Secretarial & PA||00:30:00|
|Exam: Executive Secretarial & PA||00:30:00|