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By the time you are done with this High Impact Communication training course, you’ll discover dozens of tips, strategies and techniques for producing optimised communication in every situation, every day. You’ll learn how to get your message across succinctly, purposefully and with focus, allowing you to be clear, concise, correct, creative and conversational in all your communications.

Learn what it means to have meaningful communication. The High Impact Communication course will explain how to enhance your communication skills to being heard. The course will focus on techniques to deliver high impact communication, practical advice to create persuasive messages, and making your conversations powerful. The course will firmly ground you on possessing the tools and applying them in your workplace. When delivering a message, you will learn to identify your audience, determine your communication style and state the message accordingly. The High Impact Communication course is suited to employees of supervisory and team leader levels, teachers, administrators and employees in customer care service.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professional learning material, all delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What will I learn?

  • Learn to deliver a persuasive message and achieve the desired outcome
  • Learn to adapt your style of communication to suit the audience
  • Learn to make dialogue effective in small groups
  • Learn to apply strategies and techniques to gain high impact communication
  • Plan your communication to maximise results

Who is it for?

  • Teachers
  • Office workers
  • Project managers
  • Management
  • Customer service workers
  • Receptionists

Course Outline:

This course consists of the following modules:

  • Module 01: Be Clear
  • Module 02: Be Concise
  • Module 03: Be Correct
  • Module 04: Be Creative
  • Module 05: Be Conversational

Course Duration:

From the day you purchase the course, you will have 12 months access to the online study platform. As the course is self-paced you can decide how fast or slow the training goes, and are able to complete the course in stages, revisiting the training at any time.

Method of Assessment:

At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed the course.


Successful candidates will be awarded a certificate for High Impact Communication.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

Learn how to communicate in any situation and with the help of this course content you will learn many different useful tips, techniques and strategies which you can use in order to carry out effective methods of communication in each instance. Get what you want to say across without having any difficulties. Be a clear broadcaster and communicate accurate and creative subjects to others. A career with bright prospects await you with the completion of this course. According to www.payscale.uk, some of the key job positions along with the average UK salary per annum you can go for after completing this course will be as follows.

  • Teacher – £28,092 per annum
  • Office Administrator – £17,472 per annum
  • Administrative Assistant – £16,876 per annum
  • Accounts Administrator – £18,669 per annum
  • Payroll Administrator – £20,025 per annum
  • Receptionist – £16,297 per annum
  • Office Manager – £24,447 per annum
  • Project Manager – £42,118 per annum
  • Customer Service Representative (CSR) – £17,977 per annum
  • Customer Service Manager – £27,839 per annum
  • Customer Service Officer – £17,922 per annum

Presenter Information:

Lauren Sheiffer is a recognized expert on respectful communication and the driving force behind High Road communication. Lauren has inspired tens of thousands of people nationally and internationally to shake off mediocrity and aspire to excellence. Lauren’s book, Road Signs on the High Road of Life has been listed by LifeStyles Magazine in their top ten Best.

Lauren leads by example because she simply refuses to place limits on herself. She shows others how to expand their comfort zones to achieve personal and professional fulfillment. She has a passion for guiding others–women, men, executives, managers, employees and entrepreneurs alike in their quest to pass through good and grasp great; to pass beyond survival and into triumph.

She also makes sure to have some fun along the way because if you can’t have a little fun along the road, why travel it at all?


Still not convinced?

Download our course brochure & learn more about this course.

Course Curriculum

1: Be Clear
1. Get to the point up front 00:00:00
2. Choose familiar words people understand 00:00:00
3. Keep sentences short and simple so people retain what you say 00:00:00
4. Stick with the subject-verb-object sentence structure to avoid confusion 00:00:00
5. Communicate difficult information with visuals 00:00:00
6. Take time to edit to avoid unprofessional mistakes 00:00:00
2: Be Concise
1. Get rid useless words and phrases 00:00:00
2. Shorten sentences 00:00:00
3. Avoid long, flowery explanations 00:00:00
4. Know the two basic ways of communicating and when to use each for the greatest impact 00:00:00
3: Be Correct
1. Less/Few 00:00:00
2. That/Who 00:00:00
3. Verbiage/wording 00:00:00
4. Farther/Further 00:00:00
5. Both/each 00:00:00
6. Anxious/eager 00:00:00
7. Lie/lay 00:00:00
8. Respond/react 00:00:00
4: Be Creative
1. Build mind maps as the first step in your creative process 00:00:00
2. Freewrite your ideas to get the words on paper quickly and painlessly 00:00:00
3. Break rules you learned in junior high to conquer creative blocks qnd barriers 00:00:00
4. Know your audience and what they want to know from you 00:00:00
5: Be Conversational
1. Replace passive phrases and sentences with active, Conversational ones 00:00:00
2. Tell stories to bring your ideas to life 00:00:00
3. Strive to be interesting in both your writing and speaking 00:00:00

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