Mastering Outlook 2016 Basics

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Overview Microsoft Outlook 2016 Basics refers to a personal information managing programme which is available in the Microsoft office package. …


Microsoft Outlook 2016 Basics refers to a personal information managing programme which is available in the Microsoft office package. It offers features such as webmail, calendar, contacts, personal journal and web browsing. Microsoft outlook can be used by an individual for personal use or it can be used by multiple users, typically in a workplace, to share folders and files, share mailboxes and calendar. Team members and departmental employees can use Microsoft Outlook to keep one another organised and informed of the activities of the organisation. You can get productive with your time by allowing all your tasks to be handled automatically and systematically through outlook.

With the busy lifestyles of people in this fast paced world, a programme like outlook could be defined as a lifesaver. Outlook can assist you in your personal as well as work life. Therefore, it will be helpful if you know at least the basics of operating Outlook. This course in Outlook 2016 is here to provide you with the very basic knowledge and skills needed to operate outlook. You will be taught on how to format and send emails, manage incoming messages, track messages and to recall and resend messages. This is the first stage in Mastering outlook. After successfully completing this course, if you are interested in learning more about Microsoft Outlook, you can start the advanced stage of Microsoft Outlook.

  • Why consider learning at study 365?
  • Learning outcomes
  • Access duration
  • Who is this course aimed at?
  • Entry requirements
  • Method of Assessment
  • Certification and Awarding Body
  • Tutor info
  • Progression and Career Path
  • Other benefits

With so many commitments in our lives, we may not have the time to learn new skills. The beauty of studying online is that you get to find this balance between your education and your daily commitments

Study 365 offers hundreds of online courses to students across the world. Gaining new skills has never been this easy as many of our courses are open to students with little or no qualifications or previous experience. All the courses are up-to-date, relevant, affordable, and will build on existing expertise or give you a jump-start to a new career. The courses are meticulously designed and equals what is offered in a classroom setting. With a solid reputation that has established and made us made us one of the most trusted and reliable online course providers we offer the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in your chosen career. You can learn at your own pace at Study 365 and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules, interactive quizzes and free resources which include Free CV writing pack, free career support and course demo to make your learning experience enriching and more rewarding.

  • Getting around in the Outlook interface
  • Formatting and Sending Email
  • Managing Incoming Messages
  • Tracking Messages
  • Using Recall & Resend

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

  • Students
  • Job seekers
  • Employees and employers
  • Anyone interested in learning about Microsoft Outlook 2016

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed the course.

Those who successfully complete the course will be awarded the Mastering Outlook 2016 (Basics) certificate by CPD & iAP. The qualification will make you valuable to employers, and your motivation at gaining new skills will be recognised.

Kathy Jones is a training professional with experience in all aspects of training and consulting, including classroom presentations, project management process analysis, programme design and development, and individual knowledge transfer. Special focus on work with project management teams to improve processes, as well as the soft skills involved in managing projects and teams such as negotiation and problem resolution. Also specialise in working with technical teams such as IT groups or help desks to improve communication and customer skills.

Specialties: Project management process analysis and training; Communication, negotiation and team building skills for technical managers and specialists

A certificate in outlook 2016 will not directly qualify you to get a specific job position. However, with the added qualification of a certificate in Mastering Outlook 2016 (basics), you can stand out as an eligible candidate for a job position in the administration department. You can also use this certificate in order to progress in your career through job promotions and salary increments. Few of the job positions you can qualify for with this course, along with the average UK salary per annum according to, is given below,

  • Office Administrator – £17,358 per annum
  • Executive Secretary – £26,597 per annum
  • Executive Assistant – £30,532 per annum
  • Senior Secretary – £25,338 per annum
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for TOTUM discount card

Course Curriculum

1.1 Intro to Outlook
1.2 Working with Email
1.3 Outlook Help
2.1 Add Message Recipients
2.2 Check Spelling and Grammar
2.3 Formatting Message Content
3.1 Attach Files and Items
3.2 Add Illustrations to Messages
3.3 Message Styles
3.4 Illustrations in Messages
3.5 Automatic Message Content
4.1 Customizing Reading Options
4.2 Track Messages
4.3 Recall and Resend
5.1 Mark Messages
5.2 Folders
6.1 Contacts
6.2 Manage Contacts
7.1 View the Calendar
7.2 Create Appointments
7.3 Scheduling Meetings, Part 1
7.4 Scheduling Meetings, Part 2
7.5 Print the Calendar
8.1 Create Tasks
8.2 Notes

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