Microsoft Lync Essentials

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Overview Microsoft Lync Essentials is a unified communication platform developed by Microsoft to provide communication services such as video and …


Microsoft Lync Essentials is a unified communication platform developed by Microsoft to provide communication services such as video and audio conferencing, instant messaging, emails and many more. Many businesses use Microsoft Lync in order to effectively promote their internal and external communications. Microsoft Lync can be used for personal uses as well. It is regarded as a very cost effective and safe way by organisations to stay connected with everyone within the organisations.

Communication is very important for the proper functioning and success of an organisation. Most organisations in the modern world use Microsoft Lync in order to communicate and stay connected with the other employees of the organisation. Therefore, mastering the essentials of Microsoft Lync may benefit anyone irrespective of their profession and career plans. This course in Microsoft Lync essentials will teach you everything you need to know to chat, call, present, and share with Microsoft Lync.

  • Why consider learning at study 365?
  • Learning outcomes
  • Access duration
  • Who is this course aimed at?
  • Entry requirements
  • Method of assessment
  • Certification and awarding body
  • Tutor info
  • Progression and career path
  • Other benefits

With so many commitments in our lives, we may not have the time to learn new skills. The beauty of studying online is that you get to find this balance between your education and your daily commitments

Study 365 offers hundreds of online courses to students across the world. Gaining new skills has never been this easy as many of our courses are open to students with little or no qualifications or previous experience. All the courses are up-to-date, relevant, affordable, and will build on existing expertise or give you a jump-start to a new career. The courses are meticulously designed and equals what is offered in a classroom setting. With a solid reputation that has established and made us made us one of the most trusted and reliable online course providers we offer the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in your chosen career. You can learn at your own pace at Study 365 and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules, interactive quizzes and free resources which include Free CV writing pack, free career support and course demo to make your learning experience enriching and more rewarding.

  • Learn how to add and edit contacts in Lync (Skype for Business)
  • Understand how to start and end audio and video calls in Lync
  • Gain insight into recording calls and conversations in Lync 

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

  • Students
  • Job seekers
  • Employees and employers
  • Anyone interested in learning about Microsoft Lync 

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed the course.

Those who successfully complete the course will be awarded the Microsoft Lync Essentials certificate by CPD & iAP. The qualification will make you valuable to employers, and your motivation at gaining new skills will be recognised.

Ben Burris is a professional engineer, as well as being a founding member of the Alchemy Comedy Theater in Greenville, SC, where he served as Assistant Artistic Director, coach, and instructor. Ben is an expert in Microsoft Lync, Skype, and other digital communication software. He enjoys teaching new users how to stay connected remotely in both their professional and personal lives. 

This certificate in Microsoft Lync Essentials is not a professional qualification, and hence, you cannot use this certificate to directly qualify you for any specific job position. However, this course can supplement your professional qualifications and help you improve your eligibility for many job positions in the corporate world. This course can also help you progress in your career and to demand for salary increments and job promotions from your employer. 

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for TOTUM discount card

Course Curriculum

1.1 What is Lync
1.2 Setting Up Contacts
1.3 Setting Up Your Status
1.4 Instant Messaging
1.5 Audio and Video Communication
2.1 Options & Settings
2.2 Sharing
2.3 Meetings
2.4 Scheduling With Calendars
2.5 Recording
2.6 Other Lync Apps
2.7 Hotkeys and Shortcuts

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