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Would you like to become a master of Microsoft Outlook 2010 and wow your colleagues? This course will be your ultimate guide to this fantastic program, and covers the basic, intermediate, and advanced features of Outlook, so no matter what experience level you are, there is something to learn. With Outlook, you can organise your time, email colleagues, manage your meetings, and appoint tasks. This is the email program of choice for companies across the world, so if you’re a job seeker, you need to know how to use it!

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What will I learn?

  • How to navigate and customise the interface
  • How to use the calendar, task, and contacts functions
  • How to organise multiple accounts
  • How to use intermediate and advanced functions

Course Description:

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.


Successful candidates will be awarded a certificate for Microsoft Outlook 2010.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Please note: we do not provide any software with this course.

Career Path:

This course will not train you to do a specific job, but it will radically increase your chances of getting a job in any of the following areas:

  • Administration
  • Reception
  • PA
  • Office

Course Curriculum

Outlook 2010 Basic
1. Intro To Outlook Basic 00:00:00
2. Interface 00:00:00
3. Customizing Interface 00:00:00
4. E-mail 101 00:00:00
5. Organizing Inbound E-mails 00:00:00
6. Calendar Function 00:00:00
7. Task Lists 00:00:00
8. Contact List 00:00:00
9. Multiple Accounts 00:00:00
10. Conclusion 00:00:00
Outlook 2010 Intermediate
1. Intro To Outlook Intermediate 00:00:00
2. Message Functions 00:00:00
3. Calendar 00:00:00
4. More In-Depth Contact Functions 00:00:00
5. Email Message Options 00:00:00
6. Mail Rules 00:00:00
7. Customizing Options 00:00:00
8. Conclusion 00:00:00
Outlook 2010 Advanced
1. Intro To Outlook Advanced 00:00:00
2. Send And Receive 00:00:00
3. Account Settings 00:00:00
4. Calendars 00:00:00
5. Quick Actions Within Messages 00:00:00
6. Quick Steps 00:00:00
7. Conclusion 00:00:00

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CPD Accredited




Awarded by iAP

Awarded by iAP

CPD Accredited Partner

CPD Accredited

CPD Membership No: 10582

Study independently accredited and recognised CPD courses. Gain your certification today.

cvAll students enrolled with STUDY365 are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews.

cvIf you need career support STUDY365 is here for you. We provide excellent career support through our Career Support Service.


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Address: Study365, 406 White Horse Lane, London E1 3FY

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