Negotiating and Influencing

4.8( 4 REVIEWS )
Overview Transferable skills and personal behaviours are just as integral to the smooth functioning of an organisation as are an …


Transferable skills and personal behaviours are just as integral to the smooth functioning of an organisation as are an individual’s specialist and technical skills. Employers no longer focus on one without the other. As much as expert skills and knowledge are significant to carrying out the role and responsibilities pertaining to everyday tasks, workplace behavior and soft skills can no longer be ignored. A right combination of the two will help you carry out your duties related to the workplace effectively. People who have gained these skills are productive within an organisation.

When equipped with negotiating skills, it will enhance your awareness of persuasion. Learn to manage your emotions without it getting the better of you, become a master at time coordination, learn how to deal with colleagues and other pressures that accompany any job role and how to face daily situations that can sometimes be challenging. This will all benefit your personal development.

In this programme, you will learn to effectively negotiate, influence and persuade key people within an organisation. You will gain an in-depth understanding of transferable skills and personal behaviours and why gaining these soft skills will make you a desirable candidate to leading and potential organisations. It will help you contribute to the overall success of an organisation.

Pearson Education is a British-owned education publishing and assessment service to schools and corporations, as well for students directly. The company is with more than 22,500 employees operating in 70 countries. They provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. They are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work.

  • Learning Outcomes
  • Access Duration
  • Who is this course for?
  • Entry Requirements
  • Method of Assessment
  • Certification
  • Awarding Body
  • Progression and Career Path
  • Module Overview
  • Learn to have a more positive and confident approach to influencing and negotiating
  • Build awareness on different negotiating styles and how to respond to them
  • Learn how to effectively communicate throughout and outside your organisation
  • Identifying your existing style influencing styles and preferences
  • Gain a greater awareness of your current influencing style and techniques for more effective ways of influencing

The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.

  • Aspiring Managers
  • Entrepreneurs, Business Professionals
  • Individuals in top management
  • Learners should be over the age of 16 and have a basic knowledge of English Language, Maths and ICT.
  • A sound educational background is an advantage.

In order to complete the course ‘Negotiation and Influencing’ successfully, learners will take an online multiple choice question assessment. This online multiple choice question test is marked automatically, so you will receive an instant grade and know whether you have passed the course.

Those who successfully complete the course will be awarded a Certificate of “Workplace Behaviour - Self-Management” endorsed by Pearson. It will make you valuable, and your motivation at gaining new skills will be recognised.

Pearson is an internationally recognised qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Once you qualify in the Certificate in Pearson Workplace Behaviour - Negotiating and Influence, you will gain an accredited qualification that will demonstrate your skills in workplace behaviour and soft skills that are highly regarded by employers. You can use this certification to exercise your understanding of the negotiating process. You can enhance your education by getting certified in further soft skills programmes.  Below are some of the jobs you can land with this certification
  • Managers
  • Entrepreneurs
  • Business Professionals
  • Leaders

How to Negotiate Effectively

You will gain valuable insight on negotiating skills and style. Negotiating is about communicating, not about competing. The goal of negotiation is to actively listen and find common ground.

Stages of Negotiation

Negotiation takes time. However quickly you want to arrive at a decision, often, a lot of persuading, convincing and influencing must take place at the decision table. Here, you will learn tips on how to negotiate in effective stages.

Negotiation Strategies and Techniques

Strategies and techniques are essential when it comes to carrying out negotiations. Use proven negotiating techniques to achieve the desired results. Maximise your listening skills and questioning skills in order to acquire all the information you need.

Influence in Action

Being a leader requires that you have influence in action. It is all about influencing situations and people around you. Even if you are an employee, you will still need to learn the skill of influence to get others to meet certain tasks. Here are some tips on how to influence others.

Course Curriculum

How to Negotiate Effectively
Learn how to influence different types of people 00:00:00
Understand the psychological factors related to persuading people 00:00:00
Develop a clear understanding of the negotiation process 00:00:00
How to Negotiate Effectively – Video & Quiz 00:00:00
Stages of Negotiation
Learn bargaining tactics and techniques 00:00:00
Understand negotiation planning and preparation 00:00:00
Learn proven negotiation skills 00:00:00
Learn how to close the negotiation 00:00:00
Stages of Negotiation – Video & Quiz 00:00:00
Negotiation Strategies and Techniques
Enter a negotiation with proper preparation 00:00:00
Pay attention to timing 00:00:00
Make sure you are listening intently 00:00:00
Expect to compromise 00:00:00
Offer a commitment 00:00:00
Negotiation Strategies and Techniques – Video & Quiz 00:00:00
Influence in Action
Be encouraging 00:00:00
Be supportive 00:00:00
Motivate others 00:00:00
Be persuading 00:00:00
Influence in Action – Video & Quiz 00:00:00

Students feedback


Avarage rating (4)
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    K P

    Kai Porter

    July 18, 2020 - 6:59am
    Very insightful

    I found the information very insightful. Negotiation skills are a major part of organisational transformation and business success.

    E R

    Eli Reynolds

    June 25, 2020 - 11:42am
    Highly practical

    This course was really valuable for me. The material was presented in a structured way.

    M D

    Mason Davis

    June 13, 2020 - 2:37pm
    Excellent overview

    Excellent overview and introduction to the material. Found it very supportive of the reading and gave me a much greater understanding of the subject matter.

    A H

    Ashton Harrison

    May 11, 2020 - 8:16am
    Nice learning

    Nice learning. Keep up the great service

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