Overview:
If you are an aspiring Personal Assistant or Secretary and you want to gain a professional qualification with office administration skills, the Office Skills, Secretarial and PA Training course is perfect for you. You will gain the skills and confidence required to climb up the career ladder and become employed in desired positions likePersonal Assistant and Office Administrator.
Working as a Personal Assistant or Secretary is a well-paid and highly rewarding career which offers many perks in an organisational enterprise. The Office Skills, Secretarial and PA Training course will give a boost to your CV and improve your marketability to potential employers.
The Office Skills, Secretarial and PA Training course covers topics such as business reports and letter writing, Microsoft Office skills, tips for speed reading and typing, successfully taking down meeting minutes, delivering postal mail, organising meetings and event planning.
Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
What will I learn?
- Learning Office Skills including Microsoft Word, Excel Outlook, Access and PowerPoint
- Making travel arrangements, bookings and arranging interviews
- Learn how to draft business documents such as emails, letters, reports and minutes
- Understanding different management skills to help you work effectively with your boss
- Dictating and taking notes, proofreading
- Sort and distribute incoming and outgoing post
- Data management and filing
- Learning how to maintain confidentiality in documentation
- Gaining telephone skills, customer service and receptionist
Who is it for?
- The course is ideal for those hoping to work in an office environment, for example, as an Executive Assistant.
- The course will help to gain the knowledge or widen their skill base to perform Office admin, Secretary and PA related tasks, as a part of their role.
Method of Assessment:
At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Certification:
Successful candidates will be awarded a “Certificate in Secretarial & Personal Assistant Training”.
Entry Requirements:
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
Career Path
Once you successfully complete the Office Skills, Secretarial and PA Training you will be qualified to work in the following positions. The Office Skills, Secretarial and PA Training qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.
- Office Administrator – (the average UK salary is £24,073 per annum)
- Administrative Officer
- Administrative Assistant
- Administrative Secretary
- Personal Assistant
- Executive Secretary
Other Benefits:
- Free E-certificate
- Free access to course before you purchase (For selected courses only)
- Free Access to Over 150 courses for 2 days (48 hours)
- Free CV Writing Tool and CV Writing and Interview Skills Pack
- Free Career Support Service
- Opportunity to join our Free Seminars/ Live Webinar
- 25% Discount on personal Statement and covering letter writing service
- 1 Years Access
- Friendly customer service and administrative support
- Excellent tutorials from industry experts
- Eligibility to apply NUS Discounted Card
- Excellent Tutor Support Service (Monday to Friday)
Course Curriculum
| 1. BUSINESS REPORTS AND LETTER WRITING | |||
| Business Writing Skills | 02:00:00 | ||
| Introduction to Business Report Writing | 00:29:00 | ||
| Exploring Reports | 00:34:00 | ||
| How to Prepare for Writing | 00:51:00 | ||
| Exercise Files: Business Report Writing | 00:00:00 | ||
| 2. E-MAILS WRITING TIPS | |||
| Introduction to Effective Email Writing | 00:25:00 | ||
| Writing Email Messages | 00:22:00 | ||
| Email Manners | 00:25:00 | ||
| 3. TYPING SPEED DEVELOPMENT | |||
| Effective Typing | 00:00:00 | ||
| 4. TIPS FOR SPEED READING | |||
| Tips for Speed Reading | 00:07:00 | ||
| 5. Microsoft Word | |||
| Introduction to Microsoft Word | 00:01:00 | ||
| First Step to MS Word | 00:31:00 | ||
| Text Editing & Formatting | 00:44:00 | ||
| Formatting Paragraph and Pages | 00:48:00 | ||
| Creating Styles, Themes, Number and Bullets | 00:39:00 | ||
| Columns & Tables | 01:33:00 | ||
| Macros and Proofing | 00:33:00 | ||
| Sharing and Reviewing Documents | 00:27:00 | ||
| Modify Word Document | 00:15:00 | ||
| Exercise Files: Microsoft Word 2016 | 00:00:00 | ||
| 6. MICROSOFT EXCEL | |||
| Getting Started with Microsoft Excel | 00:42:00 | ||
| Data Entering | 00:24:00 | ||
| Creating Formulas and Functions | 00:41:00 | ||
| Formatting | 01:02:00 | ||
| Worksheet Views, Multiple Worksheets and Workbooks | 00:52:00 | ||
| IF, VLOOKUP, and Power Functions, Security & Sharing | 00:51:00 | ||
| Data Management, Data Analysis Tools | 01:20:00 | ||
| PivotTables & Macros | 01:21:00 | ||
| Exercise Files: Microsoft Excel 2016 | 00:00:00 | ||
| 7. MICROSOFT POWERPOINT | |||
| Getting Started with Microsoft PowerPoint | 00:10:00 | ||
| Working with Presentations & Slides | 00:37:00 | ||
| Adding Pictures & Contents to Slides | 00:46:00 | ||
| Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides | 00:39:00 | ||
| Preparing & Delivering Speech | 01:01:00 | ||
| Reusing and Sharing Presentations | 00:20:00 | ||
| Exercise Files: Microsoft PowerPoint 2016 | 00:00:00 | ||
| 8. MICROSOFT OUTLOOK | |||
| Getting Started with Outlook | 00:08:00 | ||
| Adding and Connecting Accounts, Reading & Organizing Mails | 01:02:00 | ||
| Creating and Sending Mail, Creating and Working with People | 00:44:00 | ||
| Working with Delegates & Calendars | 00:40:00 | ||
| Creating Tasks and Notes, Working with Outlook Data | 00:13:00 | ||
| 9. MICROSOFT ACCESS | |||
| Introduction to MS Access | 00:35:00 | ||
| Creating Tables & Setting up Properties | 01:04:00 | ||
| Queries | 01:32:00 | ||
| Creating Forms & Reports | 02:13:00 | ||
| Working with Macros, Integrating Access with Office Suite | 00:34:00 | ||
| Database Management | 00:28:00 | ||
| Exercise Files- Microsoft Access 2016 | 00:00:00 | ||
| 10. Diary Management | |||
| Diary Management | 00:00:00 | ||
| Diary and Time Management with Outlook 2007 | 01:26:00 | ||
| Diary and Time Management with Outlook 2016 | 00:00:00 | ||
| 11. HANDLING CONFIDENTIAL DOCUMENTS | |||
| Handling Confidential Documents | 00:00:00 | ||
| 12. SUCCESSFUL MEETING MINUTES | |||
| Taking Minutes | 00:23:00 | ||
| 13. NOTE TAKING | |||
| Note Taking | 00:40:00 | ||
| 14. DOCUMENT PROOFREADING | |||
| Document Proofreading | 00:00:00 | ||
| 15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS | |||
| Appointment Booking and Arrange an Interview | 00:12:00 | ||
| 16. DELIVERING POSTAL MAIL | |||
| Delivering Postal Mail | 00:33:00 | ||
| 17. DICTATING | |||
| Dictating | 01:09:00 | ||
| 18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS | |||
| Customer Service Basics Over the Phone | 00:30:00 | ||
| Get the facts- ask the right questions | 00:21:00 | ||
| Discuss Solutions- learning to listen | 00:10:00 | ||
| Dealing with difficult customers | 00:20:00 | ||
| Developing Inbound & Outbound Telephone Skills | 00:30:00 | ||
| Hot Telephone Tips | 00:12:00 | ||
| 19. ORGANISING A MEETING | |||
| Organising a Meeting | 00:00:00 | ||
| Exercise Files: Organising Meeting | 00:00:00 | ||
| 20. DATA MANAGEMENT, RECORD KEEPING AND FILING | |||
| Data Management & Record Keeping | 00:00:00 | ||
| 21. Event Planning | |||
| Event Planning Essentials | 00:00:00 | ||
| 22. TIME MANAGEMENT | |||
| Introduction to Time Management | 00:22:00 | ||
| Fundamentals of Productivity | 00:35:00 | ||
| How to Use Your Calendar Effectively | 00:31:00 | ||
| Setting up Priorities and Schedule | 00:37:00 | ||
| Timer Budgeting | 00:44:00 | ||
| Exercise Files: Time Management | 00:00:00 | ||
| Mock Exam | |||
| Mock Exam: Office Skills, Secretarial & PA Training | 00:20:00 | ||
| Final Exam | |||
| Final Exam: Office Skills, Secretarial & PA Training | 00:20:00 | ||
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All students enrolled with STUDY365 are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews.
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TOTUM Card
Very Comprehensive Course
Very comprehensive course. This course has helped me to learn a lot which I did not know initially.
Very Useful
A very useful course which was responsible for helping me improve my business writing and administrative skills in a great manner, in preparation for work.
Rich in Content
Rich in content, this course has helped me to learn a lot which I did not know initially.
Office Skills, Secretarial & PA Training
I regret doing this course- only a few units were actually useful!
*A lot of it is just common sense
*The units on Microsoft Word and Outlook were shown using the obsolete versions
*Some of the videos were shot & edited very poorly
*Some of the written tutorials were shoddy and seemed ‘rushed’
*A couple of videos were looped
*I couldn’t find the exercise files for at least one of the units (not at the end where they usually are)
*The mock exams and final exam had questions on things that weren’t even in the course!
All I got from this course is an idea of what I need to work on and how NOT to do it.
Good Learning Opportunity
Great course and good learning opportunity.