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Overview:

If you are an aspiring Personal Assistant or Secretary and you want to gain a professional qualification with office administration skills, the Office Skills, Secretarial and PA Training course is perfect for you. You will gain the skills and confidence required to climb up the career ladder and become employed in desired positions likePersonal Assistant  and Office Administrator.

Working as a Personal Assistant or Secretary is a well-paid and highly rewarding career which offers many perks in an organisational enterprise. The Office Skills, Secretarial and PA Training course will give a boost to your CV and improve your marketability to potential employers.

The Office Skills, Secretarial and PA Training course covers topics such as business reports and letter writing, Microsoft Office skills, tips for speed reading and typing, successfully taking down meeting minutes, delivering postal mail, organising meetings and event planning.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

 What will I learn?

  • Learning Office Skills including Microsoft Word, Excel Outlook, Access and PowerPoint
  • Making travel arrangements, bookings and arranging interviews
  • Learn how to draft business documents such as emails, letters, reports and minutes
  • Understanding different management skills to help you work effectively with your boss
  • Dictating and taking notes, proofreading
  • Sort and distribute incoming and outgoing post
  • Data management and filing
  • Learning how to maintain confidentiality in documentation
  • Gaining telephone skills, customer service and receptionist

Who is it for?

  • The course is ideal for those hoping to work in an office environment, for example, as an Executive Assistant.
  • The course will help to gain the knowledge or widen their skill base to perform Office admin, Secretary and PA related tasks, as a part of their role.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a “Certificate in Secretarial & Personal Assistant Training”.

Entry Requirements:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path

Once you successfully complete the Office Skills, Secretarial and PA Training you will be qualified to work in the following positions. The Office Skills, Secretarial and PA Training qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

  • Office Administrator – (the average UK salary is £24,073 per annum)
  • Administrative Officer
  • Administrative Assistant
  • Administrative Secretary
  • Personal Assistant
  • Executive Secretary

Other Benefits: 

  • Free E-certificate
  • Free access to course before you purchase (For selected courses only)
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free CV Writing Tool and CV Writing and Interview Skills Pack
  • Free Career Support Service
  • Opportunity to join our Free Seminars/ Live Webinar
  • 25% Discount on personal Statement and covering letter writing service
  • 1 Years Access
  • Friendly customer service and administrative support
  • Excellent tutorials from industry experts
  • Eligibility to apply NUS Discounted Card
  • Excellent Tutor Support Service (Monday to Friday)

 

Still not convinced?

Download our course brochure & learn more about this course.

Course Curriculum

1. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
2. E-MAILS WRITING TIPS
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
3. TYPING SPEED DEVELOPMENT
Effective Typing 00:00:00
4. TIPS FOR SPEED READING
Tips for Speed Reading 00:07:00
5. Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
6. MICROSOFT EXCEL
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
7. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering Speech 01:01:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
8. MICROSOFT OUTLOOK
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
9. MICROSOFT ACCESS
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:13:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
Exercise Files- Microsoft Access 2016 00:00:00
10. Diary Management
Diary Management 00:00:00
Diary and Time Management with Outlook 01:26:00
11. HANDLING CONFIDENTIAL DOCUMENTS
Handling Confidential Documents 00:00:00
12. SUCCESSFUL MEETING MINUTES
Taking Minutes 00:23:00
13. NOTE TAKING
Note Taking 00:40:00
14. DOCUMENT PROOFREADING
Document Proofreading 00:00:00
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview 00:12:00
16. DELIVERING POSTAL MAIL
Delivering Postal Mail 00:33:00
17. DICTATING
Dictating 01:09:00
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
19. ORGANISING A MEETING
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting 00:00:00
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping 00:00:00
21. Event Planning
Event Planning Essentials 00:00:00
22. TIME MANAGEMENT
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management 00:00:00
Mock Exam
Mock Exam: Office Skills, Secretarial & PA Training 00:20:00
Final Exam
Final Exam: Office Skills, Secretarial & PA Training 00:20:00
1933 STUDENTS ENROLLED

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CPD Membership No: 10582

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cvAll students enrolled with STUDY365 are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews.
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cvIf you need career support STUDY365 is here for you. We provide excellent career support through our Career Support Service.
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Course Reviews

  • Office Administration & Skills Diploma

    Great Course Very Easy to Follow 4

    All the videos broke up on occasions. Easier reading method such as two continuous pages as with Microsoft Word would have been better
    Default avatar
    Alastair Jinks
  • Digital Marketing Training

    Digital marketing course 3

    Mostly good: accessible, straightforward to understand, but giving enough detailed info to make you think you are learning. However, sometimes more detail on "how to do it" rather than "what you have to do" would have been good. Also, three enquiries about how to access support materials (as advertised) went either unanswsered or unsatisfactorily answered. I still have not received them.
    Default avatar
    andrew




Address: Study365, 406 White Horse Lane, London E1 3FY
Phone: 0203 874 9355​
Email: support@study365.co.uk

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