Office Skills, Secretarial & PA Training

Overview:

If you are an aspiring Personal Assistant or Secretary and you want to gain a professional qualification with office administration skills, the Office Skills, Secretarial and PA Training course is perfect for you. You will gain the skills and confidence required to climb up the career ladder and become employed in desired positions likePersonal Assistant and Office Administrator.

Working as a Personal Assistant or Secretary is a well-paid and highly rewarding career which offers many perks in an organisational enterprise. The Office Skills, Secretarial and PA Training course will give a boost to your CV and improve your marketability to potential employers.

The Office Skills, Secretarial and PA Training course covers topics such as business reports and letter writing, Microsoft Office skills, tips for speed reading and typing, successfully taking down meeting minutes, delivering postal mail, organising meetings and event planning.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

What will I learn?

Learning Office Skills including Microsoft Word, Excel Outlook, Access and PowerPoint
Making travel arrangements, bookings and arranging interviews
Learn how to draft business documents such as emails, letters, reports and minutes
Understanding different management skills to help you work effectively with your boss
Dictating and taking notes, proofreading
Sort and distribute incoming and outgoing post
Data management and filing
Learning how to maintain confidentiality in documentation
Gaining telephone skills, customer service and receptionist

Who is it for?

The course is ideal for those hoping to work in an office environment, for example, as an Executive Assistant.
The course will help to gain the knowledge or widen their skill base to perform Office admin, Secretary and PA related tasks, as a part of their role.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a “Certificate in Secretarial & Personal Assistant Training”.

Entry Requirements:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path

Once you successfully complete the Office Skills, Secretarial and PA Training you will be qualified to work in the following positions. The Office Skills, Secretarial and PA Training qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

Office Administrator – (the average UK salary is £24,073 per annum)
Administrative Officer
Administrative Assistant
Administrative Secretary
Personal Assistant
Executive Secretary

Other Benefits:

Free E-certificate
Free access to course before you purchase (For selected courses only)
Free Access to Over 150 courses for 2 days (48 hours)
Free CV Writing Tool and CV Writing and Interview Skills Pack
Free Career Support Service
Opportunity to join our Free Seminars/ Live Webinar
25% Discount on personal Statement and covering letter writing service
1 Years Access
Friendly customer service and administrative support
Excellent tutorials from industry experts
Eligibility to apply NUS Discounted Card
Excellent Tutor Support Service (Monday to Friday)

Download Brochure

Still not convinced?

Download our course brochure & learn more about this course.

Course Curriculum

1. BUSINESS REPORTS AND LETTER WRITING
	Business Writing Skills	02:00:00
	Introduction to Business Report Writing	00:29:00
	Exploring Reports	00:34:00
	How to Prepare for Writing	00:51:00
	Exercise Files: Business Report Writing	00:00:00
2. E-MAILS WRITING TIPS
	Introduction to Effective Email Writing	00:25:00
	Writing Email Messages	00:22:00
	Email Manners	00:25:00
3. TYPING SPEED DEVELOPMENT
	Effective Typing	00:00:00
4. TIPS FOR SPEED READING
	Tips for Speed Reading	00:07:00
5. Microsoft Word
	Introduction to Microsoft Word	00:01:00
	First Step to MS Word	00:31:00
	Text Editing & Formatting	00:44:00
	Formatting Paragraph and Pages	00:48:00
	Creating Styles, Themes, Number and Bullets	00:39:00
	Columns & Tables	01:33:00
	Macros and Proofing	00:33:00
	Sharing and Reviewing Documents	00:27:00
	Modify Word Document	00:15:00
	Exercise Files: Microsoft Word 2016	00:00:00
6. MICROSOFT EXCEL
	Getting Started with Microsoft Excel	00:42:00
	Data Entering	00:24:00
	Creating Formulas and Functions	00:41:00
	Formatting	01:02:00
	Worksheet Views, Multiple Worksheets and Workbooks	00:52:00
	IF, VLOOKUP, and Power Functions, Security & Sharing	00:51:00
	Data Management, Data Analysis Tools	01:20:00
	PivotTables & Macros	01:21:00
	Exercise Files: Microsoft Excel 2016	00:00:00
7. MICROSOFT POWERPOINT
	Getting Started with Microsoft PowerPoint	00:10:00
	Working with Presentations & Slides	00:37:00
	Adding Pictures & Contents to Slides	00:46:00
	Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides	00:39:00
	Preparing & Delivering Speech	01:01:00
	Reusing and Sharing Presentations	00:20:00
	Exercise Files: Microsoft PowerPoint 2016	00:00:00
8. MICROSOFT OUTLOOK
	Getting Started with Outlook	00:08:00
	Adding and Connecting Accounts, Reading & Organizing Mails	01:02:00
	Creating and Sending Mail, Creating and Working with People	00:44:00
	Working with Delegates & Calendars	00:40:00
	Creating Tasks and Notes, Working with Outlook Data	00:13:00
9. MICROSOFT ACCESS
	Introduction to MS Access	00:35:00
	Creating Tables & Setting up Properties	01:04:00
	Queries	01:32:00
	Creating Forms & Reports	02:13:00
	Working with Macros, Integrating Access with Office Suite	00:34:00
	Database Management	00:28:00
	Exercise Files- Microsoft Access 2016	00:00:00
10. Diary Management
	Diary Management	00:00:00
	Diary and Time Management with Outlook 2007	01:26:00
	Diary and Time Management with Outlook 2016	00:00:00
11. HANDLING CONFIDENTIAL DOCUMENTS
	Handling Confidential Documents	00:00:00
12. SUCCESSFUL MEETING MINUTES
	Taking Minutes	00:23:00
13. NOTE TAKING
	Note Taking	00:40:00
14. DOCUMENT PROOFREADING
	Document Proofreading	00:00:00
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
	Appointment Booking and Arrange an Interview	00:12:00
16. DELIVERING POSTAL MAIL
	Delivering Postal Mail	00:33:00
17. DICTATING
	Dictating	01:09:00
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
	Customer Service Basics Over the Phone	00:30:00
	Get the facts- ask the right questions	00:21:00
	Discuss Solutions- learning to listen	00:10:00
	Dealing with difficult customers	00:20:00
	Developing Inbound & Outbound Telephone Skills	00:30:00
	Hot Telephone Tips	00:12:00
19. ORGANISING A MEETING
	Organising a Meeting	00:00:00
	Exercise Files: Organising Meeting	00:00:00
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
	Data Management & Record Keeping	00:00:00
21. Event Planning
	Event Planning Essentials	00:00:00
22. TIME MANAGEMENT
	Introduction to Time Management	00:22:00
	Fundamentals of Productivity	00:35:00
	How to Use Your Calendar Effectively	00:31:00
	Setting up Priorities and Schedule	00:37:00
	Timer Budgeting	00:44:00
	Exercise Files: Time Management	00:00:00
Mock Exam
	Mock Exam: Office Skills, Secretarial & PA Training	00:20:00
Final Exam
	Final Exam: Office Skills, Secretarial & PA Training	00:20:00