4.3( 3 REVIEWS )
Overview Problem-solving is a mental process that involves discovering, analysing and solving problems. The ultimate goal of problem-solving is to …


Problem-solving is a mental process that involves discovering, analysing and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue. Problem-solving skills help you to determine why a problem is happening and how to resolve the issue. We often associate the skill of problem-solving with those in senior positions. After all, they have more responsibilities, as well as the authority to tackle any issues that may arise.

While it’s not very likely that you will be asked to find a solution to a major business issue on your first day of a new job, the way you handle even the smallest of problems will demonstrate to an employer how well you can deal with larger ones. In this course, you will gain knowledge about problem solving and its importance in the workplace and various problem solving approaches to improve your own as well as your team’s performance.

  • What will I learn?
  • Access duration
  • Who is this course aimed at?
  • Entry requirements
  • Method of assessment
  • Certification
  • Awarding body
  • Progression and career path
  • Learn about problem solving and its importance in the workplace.
  • Learn problem solving techniques for various business challenges
  • Learn various problem solving approaches
  • Learn how the problem solving Process works

The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.

  • Business professionals
  • Team leaders
  • Supervisors
  • Office workers
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background.

In order to complete the course successfully, learners will take an online assessment. This online test is marked automatically, so you will receive an instant grade and know whether you have passed the course.

Upon the successful completion of the course, you will be awarded the e-certificate in ‘Problem-solving’ certificate by Pearson.

Pearson is an internationally recognised qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Once you successfully complete the course, you will gain an accredited qualification that will prove your skills and expertise in the subject matter. With this qualification you can further expand your knowledge by studying related courses on this subject, or you can go onto get a promotion or salary increment in your current job role. Below given are few of the jobs this certificate will help you in, along with the average UK salary per annum according to

  • Project Manager - £38,178 per annum
  • Project Officer - £26,410 per annum
  • Team Leader - £24,189 per annum

Course Curriculum

1. Problem Solving
Problem Solving Techniques for Tricky Business Challenges
The Problem Solving Process
Problem Solving Approaches

Students feedback


Average rating (3)
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1 Star
    R B

    Raylee Bailey

    December 01, 2020
    I would recommend highly!

    I thoroughly enjoyed it, and I recommend this to everyone.

    M E

    Morgan Ellis

    November 20, 2020
    Good knowledge

    The course presented different aspects for consideration when evaluating different situations. I had learned a lot from this course.

    S W

    Shay Webb

    November 11, 2020

    The course is overall helpful. Problem solving is the most difficult part of our daily life so it’s very important to learn how to solve those.

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