4.5( 2 REVIEWS )
Overview In the working world, your professionalism encompasses the way you carry yourself, your attitude and the ways you communicate …


In the working world, your professionalism encompasses the way you carry yourself, your attitude and the ways you communicate with others. Being professional ensures a positive first impression, successful interpersonal relationships and a lasting reputation within your organiation and industry. Whether you’re preparing for an interview, starting your first day on the job or advancing in your career, professionalism and workplace etiquette are always important.

In this course, you will learn how to cultivate professionalism in the workplace. employers value more than employees who fulfill their duties in a professional manner. In fact, employees with a high degree of professionalism are frequently perceived as being more credible and reliable than their coworkers. Companies across numerous industries are looking for candidates who demonstrate professionalism and who are tactful, communicative, reliable and generally pleasant to work with. Therefore, every individual can work to improve in this area.

  • What will I learn?
  • Access duration
  • Who is this course aimed at?
  • Entry requirements
  • Method of assessment
  • Certification
  • Awarding body
  • Progression and career path
  • Learn about professionalism and its importance in the workplace.
  • Communicating confidently with empathy
  • Learn how to write effective emails
  • Learn the importance of body language and first impressions

The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.

  • Business professionals
  • Team leaders
  • Supervisors
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background.

In order to complete the course successfully, learners will take an online assessment. This online test is marked automatically, so you will receive an instant grade and know whether you have passed the course.

Upon the successful completion of the course, you will be awarded the e-certificate in ‘Professionalism’ by Pearson.

Pearson is an internationally recognised qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.

Once you successfully complete the course, you will gain an accredited qualification that will prove your skills and expertise in the subject matter. With this qualification you can further expand your knowledge by studying related courses on this subject, or you can go onto get a promotion or salary increment in your current job role. Below given are few of the jobs this certificate will help you in, along with the average UK salary per annum according to

  • Supervisor - Up to £25,531 per annum
  • Team leader – Up to £24,918 per annum

Course Curriculum

1. Professionalism
What is Professionalism?
Communicating Confidently with Empathy
Writing Effective Emails
Body Language – First Impressions

Students feedback


Average rating (2)
5 Star
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1 Star
    R W

    Reed West

    November 08, 2020
    Enjoyable lessons

    Instructions are clear and easy to understand.

    B C

    Billy Cunningham

    October 28, 2020
    Easy to comprehend

    The layout is easy to comprehend and all of the assignments help develop you to become a more professional individual.

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