SalesForce 2015: Power User

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Overview With SalesForce being the most popular Customer Relations Management CRM system in the world, having a strong base of …


With SalesForce being the most popular Customer Relations Management CRM system in the world, having a strong base of knowledge in SalesForce not only enhances your marketability but also gives you skills that will allow you to be more efficient in the day to day use of the software. This course covers all aspects of SalesForce use from beginner’s level operation to advanced skills for experienced users. Some of the topics included in this course include; contact management, sales force engage, sales collaboration, marketing automation, sales data/reporting and much more. Learn how to master the worlds best CRM with this course! Why is SalesForce a skill that many employers look for? The course will answer the questions on how to use this business tool, making your job easier and more efficient. It is a popular tool that will give you the confidence to embark on a high-paying career. Qualifying in this course will give you the relevant skills to progress quickly up the career ladder.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

  • What will I learn?
  • Course Description:
  • Course Duration:
  • Method of Assessment:
  • Certification:
  • Entry Requirement:
  • Career Path:
  • Introduction to Salesforce
  • Navigating salesforce
  • Salesforce solutions
  • Administration with salesforce
  • Migrating to salesforce

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Successful candidates will be awarded a certificate in SalesForce 2015: Power User.

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Once you successfully complete the course in SaleForce 2015: Power Use, you will gain an accredited qualification that will prove your skills and expertise in this business tool to prospective employers and organisations. The certification will give you the opportunity to expand in your current job role or gain a promotion. You can also study more courses on this subject and enhance your knowledge. Given below are job titles you can attain, along with the average UK salary per annum according to

  • CRM Business Analyst - £30,275 per annum
  • Digital Marketing Professional - £32,612 per annum
  • Customer Relations Management - £34,258 per annum

Course Curriculum

Free Introduction
SalesForce 2015 Power User FREE 00:00:00
Course brochure – SalesForce 2015 Power User FREE
1: Intro To SalesForce Automation
1. Course And Instructor Introduction
2. What Is Salesforce Automation
3. Sales Force Automation System Overview
4. Why Salesforce
2: Working With The SalesForce System
1. Creating Accounts And Contacts
2. Creating Leads And Opportunities
3. Sales Process-Part 1-4
4. Leads Through Social Channels
3: SalesForce Solution
1. Core Problems
2. Managing Accounts
3. Badges And Campaigns
4. Custom Apps
4: Salesforce Admin
1. Introduction To RDBMS
2. Introduction To The Cloud
3. Introduction To Virtual Machines-Part 1-2
4. Salesforce Development
5. Introduction To Building In The Cloud
6. Salesforce Set Up
5: Migrating To SalesForce
1. Tasks To Complete Before Migration-Part 1-2
2. Frequently Asked Questions-Part 1-9
6: Course Conclusion
1. The Salesforce Solution
2. Conclusion

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