The Importance of Communication in Adult Care

4.6( 5 REVIEWS )
Overview What is effective communication and why is it vital to individuals working in the adult care industry? The Importance …


What is effective communication and why is it vital to individuals working in the adult care industry? The Importance of Communication in Adult Care is a Pearson Endorsed Workplace Behaviour course that will give you the ability to stand out in a competitive field and improve productivity across the board. Organisations are constantly on the lookout for individuals who are fully equipped with soft skills and hard skills that increase workplace efficiency.  You will master the concept of constructive communication and how to use preferred communicative methods in an adult care setting. How can you reduce barriers to good communication? How is verbal and non-verbal communication beneficial? Studying this course will enhance your capabilities in using different forms of communication and identifying which communication method is best suited to you. You will learn to recognise and understand people in your care, organise and plan constructively and communicate with conviction. Displaying Pearson workplace behaviours will enhance your confidence and set the benchmark for growth and success in your personal and professional journey.

This Pearson workplace course will recognise how communication goes beyond expertise and knowledge in every interaction. Adult care workers must have the skills to talk through issues calmly, tackle confrontations and disagreements, defuse challenging situations and use strong communication skills in day to day responsibilities.

The Importance of Communication in Adult Care is directly delivered to you by Pearson Learning Hub. The engaging and interactive course material is created under the expertise and immediate supervision of Pearson.  The training is a well-structured, globally recognised quality video-based tutorial, combined with quizzes and many interactive activities which you will study step by step. You will learn to use preferred methods of communication and reduce barriers. You will gain an in-depth understanding of transferable skills and personal behaviours and why acquiring them makes you a desirable candidate to leading organisations.

Why You Should Consider Studying this Course at Study365?

Study365 provides learners the opportunity to acquire transferrable skills and workplace behaviours through this in-depth Pearson endorsed training that will enhance your self-confidence and inspire those around you. The course is well-structured and organised and offers learners the luxury of time to truly grasp these concepts and become accomplished at demonstrating soft skills. Learners will have easy access to all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Totum Card and ID card that makes you eligible for amazing offers and discounts at cinemas, restaurants and high-end retail stores along with Free career support and course demo to make your learning experience enriching and more rewarding.

  • Learning Outcomes
  • Access Duration
  • Who is this Course aimed at?
  • Entry Requirements      
  • Method of Assessment
  • Certification 
  • Awarding Body
  • Progression and Career Path
  • Learn the impact of communication.
  • Why is communication in care settings important?
  • What are the preferred methods of communication?
  • Why is written communication still in play?
  • How to keep confidential information safe?

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

The course is aimed at individuals who want to pursue a career as social care workers, support care workers and adult care workers.

  • Learners must be over the age of 16.
  • Learners must have a basic understanding of the English language, ICT, Literacy and Numeracy.
  • A sound educational background is an added advantage.

In order to complete Pearson Workplace Behaviour – The Importance of Communication in Adult Care, learners will have to submit an assignment that comprises of 2 worksheets. The assignment will demonstrate your familiarity with this particular soft skill, and will test your ability to apply it within a workplace environment. The assignment will reflect your understanding of effective communication in an adult care setting.

Once you complete the course you will be awarded the Pearson Endorsed Certificate in The Importance of Communication in Adult Care. It is designed to support and develop learners and employees during their professional journey, enabling them to improve productivity and be more competitive in the global arena.

Pearson is a world-renowned and popular awarding body that directly delivers Pearson Learning Hub courses to learners all across the world. It is also the largest awarding organisation in the United Kingdom and has over 3 million students studying worldwide. It is a qualification brand that demonstrates academic excellence. Pearson soft skills and behaviours courses offer diverse skills that are important to an individual’s growth and development. These skills are highly valued by enterprises and organisations, as they are an important skill-set to achieve higher-level education and career progression. Gaining a Pearson endorsed certificate will set you up on the right path to growth and success.

Once you successfully qualify in The Importance of Communication in Adult Care, this Pearson endorsed certificate will prepare you to demonstrate your skills in workplace behaviours, and make you a highly valued candidate for potential organisations and employers. You can use this certification to exercise your understanding of different forms of communication. You can enhance your education by getting certified further in soft skills programmes.  Below are some of the jobs you can land with this certification. You can earn up to £38,123 for the role of Adult Care Worker and progress to higher earning potential with experience.

  • Healthcare Professional (up to £44,442)
  • Social Care Worker(up to £45,962)
  • Adult Care Worker (up to £38,123)

Course Curriculum

1. Communication in Care Settings and Barriers to Communication
Communication in Care Settings and Barriers to Communication
2. Reducing Barriers to Communication and Using Preferred Methods of Communication
Reducing Barriers to Communication and Using Preferred Methods of Communication
3. Impact of Non-Verbal Communication
Impact of Non-Verbal Communication
4. Written Communication
Written Communication
5. Different Forms of Communication
Different Forms of Communication
6. Using Preferred Methods of Communication
Using Preferred Methods of Communication
The Role of Advocates and When to be Involved (L3)
7. Keeping Confidential Information Safe
Keeping Confidential Information Safe

Students feedback


Average rating (5)
5 Star
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1 Star
    D K

    Danny Knight

    July 24, 2020
    Good format

    Very good format and I learned quite a lot.

    R B

    Rene Black

    June 19, 2020
    Structured topics

    This course touched upon many of the topics that I have been curious about and discussed socially in a very structured format.

    Q W

    Quinn Walker

    June 02, 2020
    Learned new things

    I learned some new things and refreshed others from previous courses I have taken prior to this.

    C H

    Carol Hopkins

    May 21, 2020
    Highly educational

    I found this course to be highly educational and useful for anyone who is interested in the field.

    R S

    Riley Saunders

    April 29, 2020
    Wonderful course

    It was a wonderful course.

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