ITIL® 4 Foundation**

4.5 4.5 4.5
35% off
365 Days Access
Accredited Axelos certification
7 Guided Learning Hours
8 Modules
Official exam included
Mock exam included
PeopleCert Official Training Materials
Course Manual Included
ATO Number - 3391

Buy this course at your convenience

  • £699.00
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Overview

Win more customers and create value with ITIL® 4 Foundation course!

Service management strategies are paramount for global organisations to build, deliver, and control quality services to their customers. The ITIL® 4 Foundation course is designed to help learners, future leaders, and progressive managers to elevate their service management skills and boost knowledge related to IT service management.

The course will allow you to boost business revenues, leading to customers’ retention and increase. By gaining thorough knowledge of management of IT-enabled services using the world’s most popular SM framework, the ITIL® Foundation 4 course will enable you to use service management as a tool to promote organisational transformation. You will learn to enhance your service design, plan better service operations, and focus on persistent customers’ satisfaction.

This course comes with high-paying dividends with an accredited certification.

  • Effectively apply service management skills with ITIL® 4 Foundation
  • Increase your knowledge of key theories, elements, and terminologies
  • Effectively apply service management skills to enhance IT services
  • Understand ITIL® framework to help companies manage budgets and time

Please Note:

  • The learner will receive the Exam Voucher and Digital Manual once the Exam Booking is Requested.
  • Learners on an instalment plan will receive the Exam Vouchers and Digital Manual upon paying the total amount.

ITIL® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Buy this course at your convenience

  • £699.00
Enquire now
Why Study365

Why You Should take this Training Package at Study365?

Choosing Study365 as your learning partner for the ITIL® 4 Foundation course will allow you to enjoy unique benefits not offered elsewhere. We partner with the best awarding organisations to provide you fully recognised and globally accepted certifications. You can trust Study365 to gain better control of your IT and management career.

  • High-quality up-to-date course material
  • Highly qualified ITIL® Practitioner tutor
  • AXELOS approved training centre
  • Instructor Led Live Online Sessions on Knowledge Enhancing & Exam Preparation
  • Official Training Material by PeopleCert
  • Live Simulated Mock Exams
  • Impeccable customer support ready to serve you around the clock
Course Curriculum

What You will Learn

Getting Started
ITIL® 4 Foundation Course Syllabus
1
Introduction to ITIL® 4
Unit 1.1 – Introduction to ITIL® 4 00:16:00
Unit 1.1 – Introduction to ITIL® 4 Lecture Notes
Unit 1.2 – Understanding Value, Providers and Consumers 00:06:00
Unit 1.2 – Understanding Value, Providers and Consumers Lecture Notes
Unit 1.3 – Service Relationships 00:05:00
Unit 1.3 – Service Relationships Lecture Notes
2
IT Service Management
Unit 2.1 – IT Service Management 00:58:00
Unit 2.2 – IT Service Management Lecture Notes
3
ITIL® Guiding Principles
Unit 3.1 – ITIL® Guiding Principles 00:45:00
Unit 3.2 – ITIL® Guiding Principles Lecture Notes
4
The Four Dimensions of Service management
Unit 4.1 – The Four Dimensions of Service Management 00:16:00
Unit 4.2 – The Four Dimensions of Service Management Lecture Notes
5
ITIL® Service Value System
Unit 5.1 – ITIL® Service Value System 00:09:00
Unit 5.1 – ITIL® Service Value System Lecture Notes
Unit 5.2 – The Service Value Chain 00:05:00
Unit 5.2 – The Service Value Chain Lecture Notes
6
ITIL® Service Value Chain
Unit 6.1 – ITIL® Service Value Chain 00:41:00
Unit 6.2 – ITIL® Service Value Chain Lecture Notes
7
ITIL® Practices
Unit 7.1 – ITIL® Practices 01:00:00
Unit 7.2 – ITIL® Practices Lecture Notes
8
Key ITIL® Practices in Detail
Unit 8.1 – Key ITIL® Practices in Detail 01:00:00
Unit 8.2 – Key ITIL® Practices in Detail (Sample Questions) 00:23:00
Unit 8.2 – Key ITIL® Practices in Detail Lecture Notes
9
Mock Exam
Mock Exam 01: ITIL® 4 Foundation Examination 01:00:00
ITIL® 4 Foundation – Sample Paper 2 Answer Rationale Video 00:40:00
ITIL® 4 Foundation – Sample Paper 2 Answer Rationale
10
Examination Guidelines
ITIL® 4 Foundation – Examination Guidelines 00:05:00
ITIL® 4 Foundation – Examination Guideline Notes
11
Additional Materials
Additional Materials
12
Official Exam Booking
PeopleCert – Official Exam Booking
Meet the Tutor

Learn from the Industry Experts

Bob Denham_Study365

Bob Denham

Bob Denham_Study365

Bob Denham is an AXELOS certified instructor with extensive experience in the IT industry. He specialises in the ITIL 4 Foundation framework and is a dedicated IT Consultant with a proven track record in multiple fields including Networking, Management, Security, and Communications.

Bob Denham possesses exceptional communicative and interpersonal skills that build, develop and maintain effective partnerships. He is a motivational manager and inspirational speaker who assists successful and productive teams to flourish in challenging working environments.

Entry Requirements

Prerequisites

  • Learners should be over 19 years and have a basic understanding of the English language, ICT, literacy, and numeracy.
Certification

ITIL® 4 Foundation Certification

Upon the successful completion of the exam, learners will be awarded the ITIL® 4 Foundation Certification issued by AXELOS.

Method of Assessment

Online-proctored Official Exam by PeopleCert

Exam format:
  • Duration: 60 minutes
  • Type of exam: Multiple-choice
  • No of questions: 40
  • Material allowed: (None) Closed book
  • Pass mark: 65% (26 out of 40 marks required to pass)

Buy this course at your convenience

  • £699.00
Enquire now
Career Path

You're in Control of Your Future

Learning principles of service management will transform you into a competent manager, a problem solver and a business leader who makes savvy decisions. It is the most popular approach in IT service management and is used to ensure IT aligns with business goals, and enhances the quality of service delivery. You can win several rewarding jobs in the IT industry and gain incentives or promotions by impressing employers.

You can further enhance your knowledge by studying advanced courses in this field. As an IT manager in a UK-based firm, you can earn up to GBP 90,000 per annum based on your service management skill. According to Glassdoor, your earning potential can quickly rise to help you earn more.

Source: glassdoor

  • IT Project Manager

    £78,000 (Approximate)
  • IT Director

    £150,000 (Approximate)
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