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Certificate in Office Skills, Secretarial & PA Training - Level 3

4( 5 REVIEWS )
2033 STUDENTS
Overview: If you are an aspiring Personal Assistant or Secretary and you want to gain a professional qualification with office …

Overview:

If you are an aspiring Personal Assistant or Secretary and you want to gain a professional qualification with office administration skills, the Certificate in Office Skills, Secretarial & PA Training – Level 3 course is perfect for you. You will gain the skills and confidence required to climb up the career ladder and become employed in desired positions like Personal Assistant  and Office Administrator.

Working as a Personal Assistant or Secretary is a well-paid and highly rewarding career which offers many perks in an organisational enterprise. The Certificate in Office Skills, Secretarial & PA Training – Level 3 course will give a boost to your CV and improve your marketability to potential employers.

The Certificate in Office Skills, Secretarial & PA Training – Level 3 course covers topics such as business reports and letter writing, Microsoft Office skills, tips for speed reading and typing, successfully taking down meeting minutes, delivering postal mail, organising meetings and event planning.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

  •  What will I learn?
  • Who is it for?
  • Method of Assessment:
  • Certification:
  • Entry Requirements:
  • Career Path
  • Other Benefits: 
  • Learning Office Skills including Microsoft Word, Excel Outlook, Access and PowerPoint
  • Making travel arrangements, bookings and arranging interviews
  • Learn how to draft business documents such as emails, letters, reports and minutes
  • Understanding different management skills to help you work effectively with your boss
  • Dictating and taking notes, proofreading
  • Sort and distribute incoming and outgoing post
  • Data management and filing
  • Learning how to maintain confidentiality in documentation
  • Gaining telephone skills, customer service and receptionist
  • The course is ideal for those hoping to work in an office environment, for example, as an Executive Assistant.
  • The course will help to gain the knowledge or widen their skill base to perform Office admin, Secretary and PA related tasks, as a part of their role.

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straightaway, so you will know immediately if you have passed the course.

Successful candidates will be awarded a Certificate in Office Skills, Secretarial & PA Training - Level 3. These are printed on high grade paper embossed with official Study365 or Quality Licence Scheme. It is delivered right to your place in a hard back envelope to keep it in pristine condition.

Option 1 -Quality Licence Scheme

At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course) for only £49.

Option 2 -CPD Certificate

Successful learners will receive an Endorsed CPD Accredited Certificate for only £29.

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Once you successfully complete the Certificate in Office Skills, Secretarial & PA Training - Level 3 you will be qualified to work in the following positions. The Certificate in Office Skills, Secretarial & PA Training - Level 3 qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com/career-path-planner is given below.

The certification will demonstrate your office and secretarial skills, improving your marketability amongst potential employers. You can use the qualification to enhance your career opportunities, gain a high paying job, incentives or even a promotion. You can also study more courses related to this field.

  • Administrative Officer - £19,868 per annum
  • Administrative Assistant - £17,677 per annum
  • Personal Assistant - £25,558 per annum
  • Administrative Secretary - £19,958 per annum
  • Free E-certificate
  • Free CV Writing Tool and CV Writing and Interview Skills Pack
  • Opportunity to join our Free Seminars/ Live Webinar
  • 1 Years Access
  • Friendly customer service and administrative support
  • Excellent tutorials from industry experts
  • Eligibility to apply TOTUM Discounted Card

Course Curriculum

1. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing
2. E-MAILS WRITING TIPS
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
3. TYPING SPEED DEVELOPMENT
Effective Typing 00:00:00
4. TIPS FOR SPEED READING
Tips for Speed Reading 00:07:00
5. Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016
6. MICROSOFT EXCEL
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016
7. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering Speech 01:01:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016
8. MICROSOFT OUTLOOK
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
9. MICROSOFT ACCESS
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:13:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
Exercise Files- Microsoft Access 2016
10. Diary Management
Diary Management
Diary and Time Management with Outlook 2007 01:26:00
Diary and Time Management with Outlook 2016 00:00:00
11. HANDLING CONFIDENTIAL DOCUMENTS
Handling Confidential Documents
12. SUCCESSFUL MEETING MINUTES
Taking Minutes 00:23:00
13. NOTE TAKING
Note Taking 00:40:00
14. DOCUMENT PROOFREADING
Document Proofreading
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview 00:12:00
16. DELIVERING POSTAL MAIL
Delivering Postal Mail 00:33:00
17. DICTATING
Dictating 01:09:00
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone
Get the facts- ask the right questions
Discuss Solutions- learning to listen
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips 00:12:00
19. ORGANISING A MEETING
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping
21. Event Planning
Event Planning Essentials
22. TIME MANAGEMENT
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management
Mock Exam
Mock Exam: Certificate in Office Skills, Secretarial & PA Training – Level 3 00:30:00
Final Exam
Final Exam: Certificate in Office Skills, Secretarial & PA Training – Level 3 00:30:00

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