Certificate in Public Relations – Level 3

4.5( 4 REVIEWS )
Overview Certificate in Public Relations Level 3 – If you work as part of a team, you’ll be around others …


Certificate in Public Relations Level 3 – If you work as part of a team, you’ll be around others virtually all the time, and you might not know that connecting with people, and communicating with others is a skill which you must develop and hone. This Certificate in Public Relations – Level 3 could dramatically improve your working day, and will help you to build bonds with people, to be a great salesperson, and to motivate others. This course would be extremely helpful to managers, those who work in a project environment, and those who work in a team. Being able to communicate effectively will dramatically improve your working life, and it will give you insight into how other perceive you.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

  • What skills will I learn?
  • Course Description:
  • Course Duration:
  • Method of Assessment:
  • Certification:
  • Entry Requirement:
  • Career Path:
  • How to build bonds with people
  • Develop emotional intelligence and empathy
  • Learn how to handle meetings and deal with complaints
  • Learn how to deal with customers and be a great salesperson
  • Understand how to process and deal with criticism
  • Understand how to give bad news in a humane way
  • Learn how to be assertive and understand the needs of others

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Successful candidates will be awarded a Certificate in Public Relations – Level 3. These are printed on high grade paper embossed with official Study365 or Quality Licence Scheme. It is delivered right to your place in a hard back envelope to keep it in pristine condition.

Option 1 -Quality Licence Scheme

At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course) for only £49.

Option 2 -CPD Certificate

Successful learners will receive an Endorsed CPD Accredited Certificate for only £29.

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

With this Certificate in Public Relations – Level 3 course you will develop a lot of skills which would be very helpful to an HR Manager. The average HR Manager in the UK earns around £35,418 a year, and this will increase with experience (

This training course could help you to fulfil any of the following job roles:

  • HR Manager
  • Recruiter
  • Business Manager
  • Office Manager

Course Curriculum

1: How to build bonds with people
1. How to build bonds with people
2: Emotional intelligence
2. Emotional intelligence
3: Empathy
3. Empathy
4: Obstructions to Empathy
4. Obstructions to Empathy
5: Teaching Empathy
5. Teaching Empathy
6: Assertiveness
6. Assertiveness
7: usage of Assertive ratchet
7. usage of Assertive ratchet
8: Respecting others ideas
8. Respecting others ideas
9: Understanding the needs of people
9. Understanding the needs of people
10: Working together
10. Working together
11: Grievances Handling
11. Grievances Handling
12: Responding to the Grievances
12. Responding to the Grievances
13: Customer handling
13. Customer handling
14: Solving problems without problems
14. Solving problems without problems
15: How to handle a meeting
15. How to handle a meeting
16: Handing Business Meetings
16. Handing Business Meetings
17: How to be a great salesperson
17. How to be a great salesperson
18: Handling complaints
18. Handling complaints
19: Handling criticism
19. Handling criticism
20: Criticizing someone’s idea
20. Criticizing someone’s idea
21: Conflict Handling
21. Conflict Handling
22: Getting into a win win situation
22. Getting into a win win situation
23: Motivating people
23. Motivating people
24: Getting work done by others
24. Getting work done by others
25: Giving bad news in a humane way
25. Giving bad news in a humane way
26: Getting attention of others
26. Getting attention of others
27: Maintaining interpersonal relationships
27. Maintaining interpersonal relationships
28: Guidelines to connect with people
28. Guidelines to connect with people
29: Additional information
29. Additional information
Mock Exam
Mock Exam : Certificate in Public Relations – Level 3 00:40:00
Final Exam
Exam : Certificate in Public Relations – Level 3 00:40:00

Students feedback


Average rating (4)
5 Star
4 Star
3 Star
2 Star
1 Star
    A C

    Anaya Carr

    November 20, 2019

    The course was comprehensive and offered a thorough understanding of how to be a great salesperson and deal with customers. I learned how to communicate and connect with people. As someone who is an HR Manager, this course was perfectly suited for me. I couldn’t have asked for a better training on the subject matter.

    L S

    Lyra Sutton

    November 14, 2019
    Effective course

    This course was on-point and the instructor gave a clear explanation of how learn effective communication with others. I took this course on the recommendation of my employer who wanted me to enhance my skills in this area, and I would happily recommend this course to others in a similar standing.

    S J

    Scarlet Johnston

    October 23, 2019
    Good support

    I received strong support from Study365. They provided guidance on the entire process of registering for the course, and the training itself. This helped the training run smoothly. The representative who spoke to me when I first contacted them, continued to check up on me until I completed the course.

    N S

    Nova Sutton

    October 17, 2019
    Very informative

    I was searching for a good training in public relations, when this course popped up on my search results. I read the reviews and was surprised at what a positive reaction it had from other students. I decided to give it a go, and I’m so pleased with my decision.

WhatsApp chat