Certificate in Telesales Marketing - Level 3
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Overview: Would you like to gain a qualification which demonstrates a high level of skill and knowledge? Look no further …
Overview:
Would you like to gain a qualification which demonstrates a high level of skill and knowledge? Look no further than this Certificate in Telesales Marketing – Level 3 course.
Do you work in Telesales or Telemarketing? Perhaps your a business owner who wants to begin using Telesales? If so, you need to understand the theory and practice behind successful and customer friendly telesales strategies. This outstanding Certificate in Telesales Marketing – Level 3 course will teach you how to define telesales, how to encourage and use active listening, how to deliver a clear message, how to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Become a confident and able telesales specialist with this excellent Certificate in Telesales Marketing – Level 3 course today!
Any Study365 learner will tell you that our courses are incredibly helpful, especially if you hope to get qualified and obtain a successful high flying career! We make learning so convenient, you won’t even feel like you’re studying, as the course material will be delivered straight to you. Make us work for you, and adapt the course and lessons to suit your lifestyle, so don’t worry about the high costs, or time spent travelling to and from the classroom which are usually associated with education. With Study365, you can complete your study anywhere! We’ll be there with you every step of your learning journey, providing legendary tutor support, customer service, and learner support. What are you waiting for? Embark on a journey of self improvement today, and if you have any questions, don’t hesitate to contact us.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
- What will I learn?
- Course Description:
- Course Duration:
- Method of Assessment:
- Certification:
- Entry Requirement:
- Career Path:
- Understand how to use active listening
- Learn how to deliver your message clearly
- Understand how to prepare for telesales calls
- Explore the stages of telesales calls
This Certificate in Telesales Marketing - Level 3 course is comprehensive and designed to cover 6 key modules and those 6 modules include Defining Telesales, Active Listening, Delivering A Clear Message, Preparing for The Telesales Call, Advantages and Disadvantages Of Using A Call Script, The Stages of Telesales Calls.
You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.
At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Successful candidates will be awarded a Certificate in Telesales Marketing - Level 3. These are printed on high grade paper embossed with official Study365 or Quality Licence Scheme. It is delivered right to your place in a hard back envelope to keep it in pristine condition.
Option 1 -Quality Licence Scheme
At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course) for only £49.
Option 2 -CPD Certificate
Successful learners will receive an Endorsed CPD Accredited Certificate for only £29.
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
For any Telesales Person, it is extremely important to keep discovering new ways of hitting and exceeding your targets, so this course would be extremely helpful to any Telesales Person. Even if you’ve been working in a Telesales role for a while, you can always learn something new. This Certificate in Telesales Marketing - Level 3 course will provide you with a whole host of interesting and new methods to hit and exceed your sales targets. This course would benefit, and could contribute to you becoming any of the following:
- Telemarketer (average UK yearly salary according to payscale.com: £18,207)
- Customer Service Advisor (average UK yearly salary according to payscale.com: £16,729)
- Telesales Agent (average UK yearly salary according to payscale.com: £15,878)
- Telesales Executive (average UK yearly salary according to payscale.com: £18,339)
- Telesales Representative (average UK yearly salary according to payscale.com: £15,799)
Course Curriculum
| 1: Defining Telesales | |||
| Defining Telesales | |||
| 2: Active Listening | |||
| Active Listening | |||
| 3: Delivering a Clear Message | |||
| Delivering a Clear Message | |||
| 4: Preparing for the Telesales Call | |||
| Preparing for the Telesales Call | |||
| 5: Advantages and Disadvantages of Using a Call Script | |||
| Advantages and Disadvantages of Using a Call Script | |||
| 6: The Stages of Telesales Calls | |||
| The Stages of Telesales Calls | |||
| Mock Exam: | |||
| Mock Exam : Certificate in Telesales Marketing – Level 3 | 01:00:00 | ||
| Exam: | |||
| Final Exam : Certificate in Telesales Marketing – Level 3 | 01:00:00 | ||
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