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Overview

If you want a career in administration the Diploma in Office Administration and Operational Management – Level 4 will equip you with the right skills and knowledge. Aspiring Office Administrators and Administrative Officers will find this course helpful, enabling them to progress in their field. Administration is the central focus to the smooth functioning of any organisation. Many times, the growth and development of a company falls directly on the shoulders of how well the administrative department is performing. It is also a field that has plenty of opportunities to advance to the next level. It is also a great course if you want a career change. A desirable certification, you will find that the course will set you up to become a marketable candidate.

An administrator has many duties and tasks from providing administrative support to other departments, supervising a team, coordinating meetings for managers and providing HR support. The course will give you the confidence to take on this role and perform your tasks effectively. You will also learn the fundamental basics of what it takes to be efficient in administration management.

The Diploma in Office Administration and Operational Management – Level 4 is a stepping stone to take your career to the next level. Students who want to qualify in vocational training in the hope that they can have a career in administration will also find the course helpful.

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Study 365 has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Study 365 to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

Why consider learning at Study 365?

With so many commitments in our lives, we may not have the time to learn new skills. The beauty of studying online is that you get to find this balance between your education and your daily commitments

Study 365 offers hundreds of online courses to students across the world. Gaining new skills has never been this easy as many of our courses are open to students with little or no qualifications or previous experience. All the courses are up-to-date, relevant, affordable, and will build on existing expertise or give you a jump-start to a new career. The courses are meticulously designed and equals what is offered in a classroom setting. With a solid reputation that has established and made us made us one of the most trusted and reliable online course providers we offer the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in your chosen career. You can learn at your own pace at Study 365 and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules, interactive quizzes and free resources which include Free CV writing pack, free career support and course demo to make your learning experience enriching and more rewarding. 

Learning Outcomes

  • Have a clear understanding of the role and responsibilities in administration management.
  • Learn how to perform day to day administrative tasks in an efficient manner.
  • Motivate your team to reach their potential.
  • Have an understanding in HR tasks.
  • Apply best administrative practices to ensure the organisation is performing at its potential.
  • Learn meeting management like how to take meeting minutes in a business setting.
  • Improve your knowledge in business writing and business ethics.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

  • Office Administrators and Managers
  • Executive Assistants
  • Anyone who wants to learn more about Office Administration and further their career

Entry Requirement

  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A recognised qualification at level 3 or above in any discipline.

Method of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain an academic certification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.

Certification 

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Course Code: QLS-04956

Accredited Body

Accredited body (Accreditation) ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Progression and Career Path

Once you successfully completed the Level 4 Diploma in Office Administration and Operational Management, you will gain the knowledge that will give your career the jumpstart you have always wanted. With this certification you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

  • Office Manager – £24,439 per annum
  • Administration Manager – £25,771 per annum
  • Office Administrator – £17,477 per annum
  • Administrative Assistant – £16,926 per annum

Others jobs you can get

  • Executive Assistant
  • Receptionist
  • Personal Assistant

 Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for a TOTUM discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)

Course Curriculum

1: Need of Administrative Procedure
Need of Administrative Procedure 00:00:00
2: Effective Administrative Support Skills
Effective Administrative Support Skills 00:00:00
3: How to enhance business writing skills
How to enhance business writing skills 00:00:00
☑ Assignment
Assignment Brief I – Diploma in Office Administration and Operational Management Level 4 00:00:00
☑ Submit your Assignment
Assignment Submission I – Office Administration and Operational Management Level 4 Certification 00:00:00
4: Manage organisational meetings
Manage organisational meetings 00:00:00
5: Taking meeting minutes effectively
Overview and Introduction 00:00:00
Essential Elements of Meeting Minutes 00:00:00
Responsibilities of A Minute Taker 00:00:00
Solutions to Potential Problems 00:00:00
Summary 00:00:00
6: Use of technology for communication
Understanding Communication Competency 00:00:00
Importance of Communication 00:00:00
Understanding About the Process And 00:00:00
Communicating Competently Through Email 00:00:00
Process of Communication Through Emails 00:00:00
Personal Means of Email 00:00:00
The Need of Voicemails in Communication 00:00:00
Process of Communication Performed 00:00:00
Involvement of Video Chat in Communication 00:00:00
Need of Social Media in Communication 00:00:00
For A Thorough Research on Communication 00:00:00
☑ Assignment
Assignment Brief II – Diploma in Office Administration and Operational Management Level 4 00:00:00
☑ Submit your Assignment
Assignment Submission II – Office Administration and Operational Management Level 4 Certification 00:00:00
7: What is Business Succession Planing
What is Business Succession Planing 00:00:00
8: Organisational Skills Development
Organisational Skills Development 00:00:00
9: Planning & Creating Teamwork
Planning & Creating Teamwork 00:00:00
10: Good Business Ethics for the organisation
Good Business Ethics for the organisation 00:00:00
☑ Assignment
Assignment Brief III – Diploma in Office Administration and Operational Management Level 4 00:00:00
☑ Submit your Assignment
Assignment Submission III – Office Administration and Operational Management Level 4 Certification 00:00:00

Course Reviews

5

5
2 ratings
  • 5 stars2
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Rewarding

    5

    A course which paved the way for me to have a very rewarding career with in the operations management industry. A very good course for someone who is interested in this aspect.

  2. Full of Useful Content

    5

    A course which is full of useful content which can be used in practical life. I will definitely recommend this course to others.


Endorsed by


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Certificate of Achievement


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Learner Unit Summary


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