We’ve all heard the term “office administrator”, but what does an administrator really do?
Well, they are true multi-taskers, which means that if you choose to work in an administration role, you’ll get lots of varied experience. An administrator is responsible for a range of things within an organisation, to make sure everything runs smoothly.
Often, they will be at a desk with a computer and telephone, and must check emails regularly and answer any calls / take any telephone messages for other members of staff. There will usually be some form of database or diary management, which might be carried out on a system like excel.
In addition, an administrator is responsible for sorting post, writing letters, and posting and delivering letters. As well as this, you’ll gain experience arranging travel, hotel rooms, meeting rooms and other appointments. Also, you’ll become familiar with taking meeting minutes, and printing or copying various documents.
As you can see, there are many duties an administrator is expected to fulfil, and a lot of them overlap with the role of a personal assistant. So if you hope to work in this area it would be a good way to gain experience. Overall, administration type roles are a great way to get your foot in the door of your chosen industry, as once you have experience you’ll likely be promoted to a more senior role and can begin to move up in the organisation you work for.
Study365 provides many useful courses that can help you get an administration, reception or personal assistant role. Click here to find out more.