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Business Skills Diploma

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485 STUDENTS
Could you be a business tycoon? Business Administration qualification is aimed at individuals hoping to develop and gain formal recognition …

Could you be a business tycoon?

Business Administration qualification is aimed at individuals hoping to develop and gain formal recognition of their competence in working as a supervisor, team leader or manager. During the course, we provide an overview of management as a whole, so it is ideal for anyone who would like to build managerial skills.

This course covers everything, including principles of business, essentials of leadership, managing personnel, and professional development. You will also learn how to manage team performance within a business, which is a vital skill for anyone looking to climb the ladder. Learn basic administrative tasks and progress to higher level support skills, this qualification include a wide range of units to meet the needs of both learners and employers.

Learning with Study365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

  • Who is it for?
  • Course Description:
  • Method of Assessment:
  • Certification:
  • Entry Requirements:
  • Career Path:
  • This course is ideally suited to anyone hoping to establish a business or work in a managerial role in any sector.

This Diploma is comprehensive and designed to cover the key areas listed under the curriculum. This course has been designed for 150 guided learning hours.

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Successful candidates will be awarded a Diploma in "Business Skills”.

  • Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

There are different paths in which your career could develop.

Business and Administration can help you succeed in a support role in any size or type of organisation.

These roles include:

  • Secretary
  • Receptionist
  • Office Administrator
  • Personal Assistant
  • Office supervisor
  • Team leader
  • Office Manager

Course Curriculum

Getting Started
E Certificate Download Guide 00:00:00
1. Communication Fundamentals
Introduction to Communication Fundamentals 00:40:00
Adapting to Audience and Build Trust 00:57:00
Managing Communication Challenges 00:25:00
2. Team Working
Great Team 00:28:00
Your Responsibility in the Team 00:32:00
How to Become a Better Team 00:08:00
2.1: Planning and Problem Solving
Planning and Problem Solving 00:45:00
2.2: Safety in the Work Place
Safety in the Work Place
3. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing
3.1: Business Writing
Business Writing
3.2: Collaborative Business Writing
Collaborative Business Writing
3.3: Proposal Writing
Proposal Writing
3.4: Business Ethics
Business Ethics
4. E-MAILS WRITING TIPS
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5. Organisational Skills
Organisational Skills
6. Leadership Fundamentals
Understanding Leadership- 00:22:00
Set a Solid Foundation and Direction 00:25:00
Motivate Commitments 00:31:00
Drive for Results 00:21:00
Develop Yourself 00:22:00
Exercise Files- Leadership Essentials
7. NOTE TAKING
Note Taking 00:40:00
Exercise Files: Note Taking
8. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping
9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview 00:12:00
10. DELIVERING POSTAL MAIL
Delivering Postal Mail 00:33:00
11. DICTATING
Dictating 01:09:00
12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone
Get the facts- ask the right questions
Discuss Solutions- learning to listen
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips 00:12:00
Handling Complaints and Difficult customers
12.1: Telephone Etiquette
Telephone Etiquette
13. ORGANISING A MEETING
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting
14. BOOKKEEPING
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
15. INVOICING/PETTY CASH
Invoicing and Petty cash
16. DOCUMENT PROOFREADING
Document Proofreading
17. QUICKBOOKS FOR PAYROLL MANAGEMENT
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management
18. TIPS FOR SPEED READING
Tips for Speed Reading 00:07:00
19. CREATING AN EFFECTIVE CV AND COVER LETTER
Business Resumes & Job Applications
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV
20. TIME MANAGEMENT
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management
20.1: Event Planning
Event Planning
21. MOTIVATING EMPLOYEES
Motivating Employees 00:24:00
22. TYPING SPEED DEVELOPMENT
Effective Typing 00:00:00
22.1: Administrative Procedure
Administrative Procedure
23. MICROSOFT WORD
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016
24. MICROSOFT EXCEL
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016
25. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016
26. MICROSOFT OUTLOOK
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
27. Accounting and Bookkeeping
Introduction to Basic Accounting 00:33:00
Financial Accounting 00:55:00
Managerial Accounting 00:51:00
Income Taxes 00:25:00
Introduction and Review the Financial Statements 00:22:00
Bookkeeping Process 00:20:00
Transaction and Accounting Equation 00:22:00
The General Ledger 00:21:00
28. Bookkeeping
Bookkeeping
29. Budgets & Financial Reports
Budgets & Financial Reports
30. Meeting Management
Meeting Management
31. Communication Strategy
Communication Strategies
32. Emotional Intelligence
Introduction to Emotional Intelligence 00:17:00
Developing Self Awareness & Self-Regulation 00:36:00
Building Awareness with Others 00:19:00
Building Relationship 00:31:00
Exercise Files- Emotional Intelligence
33. Administrative Human Resources Fundamentals
Introduction to Administrative HR 00:13:00
Administrative Duties 00:19:00
Recruitment and Selection 00:25:00
Employee Performance Management 00:27:00
34. Employee Recruitment
Employee Recruitment
35. MANAGEMENT ESSENTIALS
Understanding Management 00:23:00
Managing People & Performance 01:09:00
Managing the Business Environment 00:35:00
Leading Up and Down the Organisation 00:20:00
How to Create Strong Teams 00:15:00
Motivating Your Team 00:21:00
Enhance Your Career and Communication 00:15:00
Leading Change 00:22:00
Motivating Employees 00:24:00
Building a Better Office 00:22:00
Planning Team Building Retreat 00:16:00
Managing Different Types of Employees 00:24:00
Communicating Ideas 00:18:00
Working on Projects 00:21:00
Improving Yourself 00:23:00
Embracing Self Improvement 00:19:00
Reducing Friction 00:21:00
Creativity & Innovation 00:22:00
Exercise Files- Management Essentials
Mock Exam
Mock Exam : Business Skills Diploma 00:30:00
Final Exam
Final Exam : Business Skills Diploma 00:30:00
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