This excellent Certificate in Communication with Technology – Level 3 will help you to communicate in a professional and polite manner. Communication is an essential skill for virtually any job, in particular Administrators, Receptionists, and Office Executives, who must stay in contact with others via email, telephone, and social media. This Communication with Technology course would be extremely helpful to anyone hoping to work in marketing, admin, or any other related position, and it will provide you with a whole host of important skills. During this Communication with Technology course you will understand the processes and mechanisms of communication, and will learn to communicate efficiently through email, voicemail, video chat, and social media.
Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).
What will I learn?
- Understand the processes and mechanisms of communication
- Understand the importance of voicemails
- Learn to communicate competently through email
- Understand the importance of social media
This online training course is comprehensive and designed to cover the key topics listed under the curriculum.
You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.
Method of Assessment:
At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Successful candidates will be awarded a certificate for Certificate in Communication with Technology – Level 3.
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
This excellent Certificate in Communication with Technology course will qualify you to fulfil a number of administrative roles. For example, you could work as a Receptionist. As a receptionist you could work at a doctor’s surgery, a veterinary surgery, or any other organisation. The average salary of a Video Producer in the UK is £15,865, and this will go up with experience (payscale.com). With this course you could fulfil any of the following roles:
- Office Executive
- Office Assistant
|1: Understanding communication competency|
|1. Understanding communication competency||00:00:00|
|What do employers desire in employees||00:00:00|
|2: Importance of communication|
|2. Importance of communication||00:00:00|
|3: Understanding about the process and mechanism of communication|
|3. Understanding about the process and mechanism of communication||00:00:00|
|Introduction to communication||00:00:00|
|Sender vs receiver||00:00:00|
|Forms of communication||00:00:00|
|Effects of communication||00:00:00|
|4: Communicating competently through email|
|4. Communicating competently through email||00:00:00|
|Definition of email||00:00:00|
|5: Process of communication through emails|
|5. Process of communication through emails||00:00:00|
|Relationship between email and communication||00:00:00|
|Constituents of email||00:00:00|
|6: Personal means of email|
|6. Personal means of email||00:00:00|
|Link between impression management, personal branding and email||00:00:00|
|Summary of the information||00:00:00|
|7: The need of voicemails in communication|
|7. The need of voicemails in communication||00:00:00|
|What is referred as a voicemail||00:00:00|
|Need of voicemails||00:00:00|
|Communication performed through voicemails||00:00:00|
|8: Process of communication performed through voice mails|
|8. Process of communication performed through voice mails||00:00:00|
|Variables of voicemails||00:00:00|
|Structure of voicemails and content||00:00:00|
|Relationship between impression management, personal branding and voicemail||00:00:00|
|Summary of voicemails||00:00:00|
|9: Involvement of video chat in communication|
|9. Involvement of video chat in communication||00:00:00|
|Process of communication through video chatting||00:00:00|
|What is referred to as a video chat?||00:00:00|
|Need of video chat||00:00:00|
|Communication process in video chat||00:00:00|
|Variables of video chat||00:00:00|
|Mistakes in video chatting||00:00:00|
|Relationship between impression management, personal branding and video chatting||00:00:00|
|Summary of the video chatting||00:00:00|
|10: Need of social media in communication|
|10. Need of social media in communication||00:00:00|
|Communication through social media||00:00:00|
|What is referred to as social media||00:00:00|
|Importance of social media||00:00:00|
|Link between social media and communication||00:00:00|
|Variables of social media to be considered||00:00:00|
|Competently communicating through LinkedIn||00:00:00|
|Link between impression management, personal branding and social media||00:00:00|
|Recap of information||00:00:00|
|11: For a thorough research on communication|
|11. For a thorough research on communication||00:00:00|
|For further information refer below||00:00:00|
|Checklist of communication elements||00:00:00|
|Video Chat Preparation Checklist||00:00:00|
|Mock Exam : Certificate in Communication with Technology – Level 3||00:40:00|
|Exam : Certificate in Communication with Technology – Level 3||00:40:00|
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