Certificate in Communication with Technology – Level 3

Overview :

This excellent Certificate in Communication with Technology – Level 3 will help you to communicate in a professional and polite manner. Communication is an essential skill for virtually any job, in particular Administrators, Receptionists, and Office Executives, who must stay in contact with others via email, telephone, and social media. This Communication with Technology course would be extremely helpful to anyone hoping to work in marketing, admin, or any other related position, and it will provide you with a whole host of important skills. During this Communication with Technology course you will understand the processes and mechanisms of communication, and will learn to communicate efficiently through email, voicemail, video chat, and social media.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What will I learn?

Understand the processes and mechanisms of communication
Understand the importance of voicemails
Learn to communicate competently through email
Understand the importance of social media

Course Description:

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a certificate for Certificate in Communication with Technology – Level 3.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

This excellent Certificate in Communication with Technology course will qualify you to fulfil a number of administrative roles. For example, you could work as a Receptionist. As a receptionist you could work at a doctor’s surgery, a veterinary surgery, or any other organisation. The average salary of a Video Producer in the UK is £15,865, and this will go up with experience (payscale.com). With this course you could fulfil any of the following roles:

Administrator
Receptionist
PA
Office Executive
Office Assistant

Course Curriculum

1: Understanding communication competency
	1. Understanding communication competency	00:00:00
	Communication competency	00:00:00
	Impression management	00:00:00
	What do employers desire in employees	00:00:00
2: Importance of communication
	2. Importance of communication	00:00:00
	Branding	00:00:00
	Additional information	00:00:00
3: Understanding about the process and mechanism of communication
	3. Understanding about the process and mechanism of communication	00:00:00
	Introduction to communication	00:00:00
	Sender vs receiver	00:00:00
	Forms of communication	00:00:00
	Effects of communication	00:00:00
	Additional information	00:00:00
4: Communicating competently through email
	4. Communicating competently through email	00:00:00
	Overview	00:00:00
	Definition of email	00:00:00
5: Process of communication through emails
	5. Process of communication through emails	00:00:00
	Relationship between email and communication	00:00:00
	Constituents of email	00:00:00
6: Personal means of email
	6. Personal means of email	00:00:00
	Link between impression management, personal branding and email	00:00:00
	Summary of the information	00:00:00
7: The need of voicemails in communication
	7. The need of voicemails in communication	00:00:00
	Overview	00:00:00
	What is referred as a voicemail	00:00:00
	Need of voicemails	00:00:00
	Communication performed through voicemails	00:00:00
8: Process of communication performed through voice mails
	8. Process of communication performed through voice mails	00:00:00
	Variables of voicemails	00:00:00
	Structure of voicemails and content	00:00:00
	Relationship between impression management, personal branding and voicemail	00:00:00
	Summary of voicemails	00:00:00
9: Involvement of video chat in communication
	9. Involvement of video chat in communication	00:00:00
	Process of communication through video chatting	00:00:00
	What is referred to as a video chat?	00:00:00
	Need of video chat	00:00:00
	Communication process in video chat	00:00:00
	Variables of video chat	00:00:00
	Mistakes in video chatting	00:00:00
	Relationship between impression management, personal branding and video chatting	00:00:00
	Summary of the video chatting	00:00:00
10: Need of social media in communication
	10. Need of social media in communication	00:00:00
	Communication through social media	00:00:00
	What is referred to as social media	00:00:00
	Importance of social media	00:00:00
	Link between social media and communication	00:00:00
	Variables of social media to be considered	00:00:00
	Competently communicating through LinkedIn	00:00:00
	Link between impression management, personal branding and social media	00:00:00
	Recap of information	00:00:00
11: For a thorough research on communication
	11. For a thorough research on communication	00:00:00
	For further information refer below	00:00:00
	Checklist of communication elements	00:00:00
	Email Checklist	00:00:00
	Voicemail Checklist	00:00:00
	Video Chat Preparation Checklist	00:00:00
Mock Exam
	Mock Exam : Certificate in Communication with Technology – Level 3	00:40:00
Final Exam
	Exam : Certificate in Communication with Technology – Level 3	00:40:00