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Overview : 

This excellent Certificate in Communication with Technology – Level 3 will help you to communicate in a professional and polite manner. Communication is an essential skill for virtually any job, in particular Administrators, Receptionists, and Office Executives, who must stay in contact with others via email, telephone, and social media. This Communication with Technology course would be extremely helpful to anyone hoping to work in marketing, admin, or any other related position, and it will provide you with a whole host of important skills. During this Communication with Technology course you will understand the processes and mechanisms of communication, and will learn to communicate efficiently through email, voicemail, video chat, and social media.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What will I learn?

  • Understand the processes and mechanisms of communication
  • Understand the importance of voicemails
  • Learn to communicate competently through email
  • Understand the importance of social media

Course Description:

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a certificate for Certificate in Communication with Technology – Level 3.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

This excellent Certificate in Communication with Technology course will qualify you to fulfil a number of administrative roles. For example, you could work as a Receptionist. As a receptionist you could work at a doctor’s surgery, a veterinary surgery, or any other organisation. The average salary of a Video Producer in the UK is £15,865, and this will go up with experience (payscale.com). With this course you could fulfil any of the following roles:

  • Administrator
  • Receptionist
  • PA
  • Office Executive
  • Office Assistant

Course Curriculum

1: Understanding communication competency
1. Understanding communication competency 00:00:00
Communication competency 00:00:00
Impression management 00:00:00
What do employers desire in employees 00:00:00
2: Importance of communication
2. Importance of communication 00:00:00
Branding 00:00:00
Additional information 00:00:00
3: Understanding about the process and mechanism of communication
3. Understanding about the process and mechanism of communication 00:00:00
Introduction to communication 00:00:00
Sender vs receiver 00:00:00
Forms of communication 00:00:00
Effects of communication 00:00:00
Additional information 00:00:00
4: Communicating competently through email
4. Communicating competently through email 00:00:00
Overview 00:00:00
Definition of email 00:00:00
5: Process of communication through emails
5. Process of communication through emails 00:00:00
Relationship between email and communication 00:00:00
Constituents of email 00:00:00
6: Personal means of email
6. Personal means of email 00:00:00
Link between impression management, personal branding and email 00:00:00
Summary of the information 00:00:00
7: The need of voicemails in communication
7. The need of voicemails in communication 00:00:00
Overview 00:00:00
What is referred as a voicemail 00:00:00
Need of voicemails 00:00:00
Communication performed through voicemails 00:00:00
8: Process of communication performed through voice mails
8. Process of communication performed through voice mails 00:00:00
Variables of voicemails 00:00:00
Structure of voicemails and content 00:00:00
Relationship between impression management, personal branding and voicemail 00:00:00
Summary of voicemails 00:00:00
9: Involvement of video chat in communication
9. Involvement of video chat in communication 00:00:00
Process of communication through video chatting 00:00:00
What is referred to as a video chat? 00:00:00
Need of video chat 00:00:00
Communication process in video chat 00:00:00
Variables of video chat 00:00:00
Mistakes in video chatting 00:00:00
Relationship between impression management, personal branding and video chatting 00:00:00
Summary of the video chatting 00:00:00
10: Need of social media in communication
10. Need of social media in communication 00:00:00
Communication through social media 00:00:00
What is referred to as social media 00:00:00
Importance of social media 00:00:00
Link between social media and communication 00:00:00
Variables of social media to be considered 00:00:00
Competently communicating through LinkedIn 00:00:00
Link between impression management, personal branding and social media 00:00:00
Recap of information 00:00:00
11: For a thorough research on communication
11. For a thorough research on communication 00:00:00
For further information refer below 00:00:00
Checklist of communication elements 00:00:00
Email Checklist 00:00:00
Voicemail Checklist 00:00:00
Video Chat Preparation Checklist 00:00:00
Mock Exam
Mock Exam : Certificate in Communication with Technology – Level 3 00:40:00
Final Exam
Exam : Certificate in Communication with Technology – Level 3 00:40:00

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