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Overview:

Office Administrators are the backbone of any organisation. They are equipped and skilled to lead essential day to day functions. They can multitask, communicate effectively, make informed decisions, solve issues quickly and operate an efficient and well functioning office. The Office Administration and Skills Diploma is designed to equip learners with skills and knowledge to take on the role of Office Administrator.

The Office Administration and Skills Diploma will cover essential office skills such as business communication, basic accounting, office management, event management and software applications. Learners will understand innovative practices and trends that are relevant to the industry’s needs in the present and future.

The Office Administration and Skills Diploma is a fast track qualification that will prepare you for quality employment in a highly demanding enterprise environment. The diploma will give learners the opportunity to climb the career ladder quickly and with the desired results.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

What will I learn?

  • Learn how to maintain an enjoyable and efficient working environment
  • Learn how to handle internal and external communication, management systems, clerical duties and administrative staff
  • Arrange, organise and coordinate meetings and events
  • Sort and distribute incoming and outgoing post
  • Prepare documents, answer telephone calls and respond to emails
  • Perform basic accounting tasks including invoicing and payments
  • Make travel arrangements for senior staff in the organisation
  • Schedule meetings for office staff and provide administrative support for the operations department

 Who is this course for?

  • Individuals who would like to begin working as an Office Administrator/ Office manager/ Administration Assistant/ Secretary.
  • Experienced Office workers who hope to re-fresh their skills.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a Diploma in Office Administration & Skills Training.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path

Once you successfully complete the Office Administration and Skills Diploma you will be qualified to work in the following positions. The Office Administration and Skills Diploma qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

  • Office Manager – The average UK salary is £24,073 per annum
  • Office Administrator
  • Administrative Officer
  • Administrative Coordinator
  • Administrative Secretary
  • Personal Assistant
  • Executive Secretary

Other Benefits:

  • Free E-certificate
  • Free access to course before you purchase (For selected courses only)
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free CV Writing Tool and CV Writing and Interview Skills Pack
  • Free Career Support Service
  • Opportunity to join our Free Seminars/ Live Webinar
  • 25% Discount on personal Statement and covering letter writing service
  • 1 Years Access
  • Friendly customer service and administrative support
  • Excellent tutorials from industry experts
  • Eligibility to apply NUS Discounted Card
  • Excellent Tutor Support Service (Monday to Friday)

 

Still not convinced?

Download our course brochure & learn more about this course.

Course Curriculum

1. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
2. E-MAILS WRITING TIPS
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
3. TYPING SPEED DEVELOPMENT
Effective Typing 00:00:00
4. TIPS FOR SPEED READING
Tips for Speed Reading 00:07:00
5. Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
6. MICROSOFT EXCEL
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
7. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering Speech 01:01:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
8. MICROSOFT OUTLOOK
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
9. MICROSOFT ACCESS
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:13:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
10. Diary Management
Diary Management 00:00:00
Diary and Time Management with Outlook 01:26:00
11. HANDLING CONFIDENTIAL DOCUMENTS
Handling Confidential Documents 00:00:00
12. SUCCESSFUL MEETING MINUTES
Taking Minutes 00:23:00
13. NOTE TAKING
Note Taking 00:40:00
Exercise Files: Note Taking 00:00:00
14. DOCUMENT PROOFREADING
Document Proofreading 00:00:00
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview 00:12:00
16. DELIVERING POSTAL MAIL
Delivering Postal Mail 00:33:00
17. DICTATING
Dictating 01:09:00
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
19. ORGANISING A MEETING
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting 00:00:00
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping 00:00:00
21. BOOKKEEPING
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
22. QUICKBOOKS FOR PAYROLL MANAGEMENT
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management 00:00:00
23. INVOICING/PETTY CASH
Invoicing and Petty cash 00:00:00
24. Supervising and monitoring the office works
Supervising and monitoring the office works 00:00:00
25. TIME MANAGEMENT
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management 00:00:00
26. MOTIVATING EMPLOYEES
Motivating Employees 00:24:00
27. Job functions and Description of Office Admin & Manager
Job functions and Description of Office Administrator and Manager 00:00:00
Mock Exam
Mock Exam : Office Skills Diploma 00:30:00
Final Exam
Exam : Office Skills Diploma 00:30:00
685 STUDENTS ENROLLED

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cvAll students enrolled with STUDY365 are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews.
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