Office Administration & Skills Diploma

4.7( 10 REVIEWS )
822 STUDENTS
Overview: Often working in an administration or office role provides progression and can lead to management roles. If you hope …

Overview:

Often working in an administration or office role provides progression and can lead to management roles. If you hope to work in an office environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint and Outlook
  • Diary management, record keeping and filing
  • Business, report and e-mail writing
  • Handling confidential documents
  • Taking notes and meeting minutes
  • Arranging interviews and bookings
  • Delivering mail
  • Dictating, speed reading and speed typing
  • Creating an effective CV and cover letter
  • Receptionist and customer service skills

As you can see, the course covers the fundamentals of office admin and receptionist duties, and also covers more advanced areas. This is so candidates are able to build knowledge and will be fully prepared for work. Take the skills you learn from us and kick start a fantastic and successful career.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

  •  Who is this course for?
  • Method of Assessment:
  • Certification:
  • Entry Requirement:
  • Career Path:
  • Individuals who would like to begin working as an Office Administrator/ Office manager/ Administration Assistant/ Secretary.
  • Experienced Office workers who hope to re-fresh their skills.

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Successful candidates will be awarded a “Diploma in Office Administration & Skills”.

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

There are many careers open to you with this qualification, such as:

  • Office Assistant
  • Administrator
  • Administrative Assistant
  • Receptionist
  • Legal Secretary
  • Medical Receptionist
  • Executive Assistant
  • Personal Assistant

 

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Course Curriculum

1. BUSINESS REPORTS AND LETTER WRITING
Business Writing Skills
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing
2. E-MAILS WRITING TIPS
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
3. TYPING SPEED DEVELOPMENT
Effective Typing 00:00:00
4. TIPS FOR SPEED READING
Tips for Speed Reading 00:07:00
5. Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016
6. MICROSOFT EXCEL
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016
7. MICROSOFT POWERPOINT
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering Speech 01:01:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016
8. MICROSOFT OUTLOOK
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
9. MICROSOFT ACCESS
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:13:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
10. Diary Management
Diary Management
Diary and Time Management with Outlook 2007 01:26:00
Diary and Time Management with Outlook 2016 00:00:00
11. HANDLING CONFIDENTIAL DOCUMENTS
Handling Confidential Documents
12. SUCCESSFUL MEETING MINUTES
Taking Minutes 00:23:00
13. NOTE TAKING
Note Taking 00:40:00
Exercise Files: Note Taking
14. DOCUMENT PROOFREADING
Document Proofreading
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
Appointment Booking and Arrange an Interview 00:12:00
16. DELIVERING POSTAL MAIL
Delivering Postal Mail 00:33:00
17. DICTATING
Dictating 01:09:00
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
Customer Service Basics Over the Phone
Get the facts- ask the right questions
Discuss Solutions- learning to listen
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips 00:12:00
19. ORGANISING A MEETING
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
Data Management & Record Keeping
21. Event Planning
Event Planning Essentials
22. Arrange Business Travel & Accommodation
Arranging Business Travel and Accommodation
23. BOOKKEEPING
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
24. QUICKBOOKS FOR PAYROLL MANAGEMENT
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management
25. INVOICING/PETTY CASH
Invoicing and Petty cash
26. Supervising and monitoring the office works
Supervising and monitoring the office works
27. TIME MANAGEMENT
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management
28. MOTIVATING EMPLOYEES
Motivating Employees 00:24:00
29. CREATING AN EFFECTIVE CV AND COVER LETTER
Business Resumes & Job Applications
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV
30. Job functions and Description of Office Admin & Manager
Job functions and Description of Office Administrator and Manager
Mock Exam
Mock Exam : Office Skills Diploma 00:30:00
Final Exam
Exam : Office Skills Diploma 00:30:00
Certificate Download Guide
Certificate Download Guide 00:02:00

Students feedback

4.7

Average rating (10)
4.7
5 Star
4 Star
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1 Star

    Owain Leon

    March 11, 2016
    They have supported and encouraged me

    Very happy to receive my qualification that I have done. They have supported and encouraged me throughout the course

    Lucus Gail

    March 11, 2016
    Diploma in Office Administration - Online

    This course has ticked all the boxes as to why to choose this company! Thank you very much for your support.

    Katie Roberts

    March 10, 2016
    widen my knowledge

    After taking this course I started to have a better understanding on what I wanted to do with my career. I also look forward to booking more online courses to widen my knowledge.

    Edward pipe

    March 10, 2016
    Diploma in Office Administration - Online

    Study365 mentors has helped me a lot with the course that I did which was the diploma in Office Admin, everything was understandable and I learnt a lot of new things.

    Nattalie Johnson

    March 09, 2016
    environmentally friendly staff

    Very happy with booking this online course, great experience, environmentally friendly staff, looking forward to booking another course

    Ina Ahmed

    March 09, 2016
    Great

    Really appreciate taking on this experience. Quick results and delivery for my certificate!

    Adalson Immy

    March 08, 2016
    course has been very effective

    I had such comfortable access to my student portal; I was able to complete all my tasks on time. This course has been very effective; I appreciate the help that was given to me by the mentors, as they were always available to support me, thank you very much for this amazing experience. Definitely recommend it.

    Bill Rob

    March 08, 2016
    I definitely recommend this

    Choosing the Diploma in office admin online course was very effective for me. At first I did not know anything about the course, as I enquired about it, someone from the team had sent me an email regarding course information, I really liked the way they had the layout of the course information, everything was clear. As I spoke to someone from the team they helped me book the course which only took less than 10 minutes! I received an email regarding confirmation, log in details and everything I needed. I started my course straight away, I had 24/7 online mentor support and they were very nice to me. Over all I would rate this 9/10 and I definitely recommend this to those who are looking start their career in administration.

    Kate Johnson

    March 07, 2016
    very helpful.very helpful.

    This training programme has been very helpful.

    Barbra Careen

    March 07, 2016
    amazing experience

    This course has been an excellent journey for me; I enjoyed it very well, thank you for all your support.

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