Introduction to Emotional Intelligence - Level 3

4.3( 4 REVIEWS )
Overview If you want to assess the current emotional state of either yourself or a client, you need to be …


If you want to assess the current emotional state of either yourself or a client, you need to be open to new ways of thinking and perceiving the problem at hand. Emotional intelligence will enhance your knowledge and equip you with the right skills to solve such emotional problems. The course Introduction to Emotional Intelligence – Level 3 will take you on an informative and amazing journey into the depths of your mind. Opening up your mind will help you lead a more fulfilling and truthful life.

The Introduction to Emotional Intelligence will help you discover powerful strategies, tools and techniques to help your clients with their emotional state of mind. You can in turn help yourself, if you are also struggling with various emotional issues. It is a fantastic course that comes fully packed with a wealth of information and that you can take away and apply practically in real-life situations.

Gaining the expertise in assessing emotional problems will also make you more understanding towards people with depression and anxiety. The course is comprehensive and will serve as a tool to help individuals grappling with issues of the mind.


Why You Should Consider Taking this Course at Study365?

Study365 is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive course awarded by CPD.  At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course.  Learners who register will be given excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.

  • About the Tutor
  • What will I learn?
  • Who is it for?
  • Certification:
  • Entry Requirement:
  • Progression and Career Path:

Robin Hills is a highly experienced Emotional Intelligence Coach, Trainer and Facilitator. He is currently the Director of Ei4Change and has over 12 years of expertise in this field. He specialises in a range of courses such as Foundation in Emotional Intelligence, Principles of Emotional Intelligence, Influencing with Behavioural Styles, The Emotionally Intelligent Leader, Understanding Personality Types and much more. He has specialist skills in this area and which gives him a unique perspective when delivering his trainings.

He launched his first online course in October 2014, and has years of experience as a Professional Instructor. He is also the author of two publications, namely, The Authority Guide to Emotional Resilience in Business and The Authority Guide to Behaviour in Business. He is also a Member of the Association of Business Psychology, Registered Coach on the Manchester Metropolitan University Apprenticeship MBA programme and registered with the British Psychological Association.

  • Learn how to use emotional intelligence to help others and yourself
  • Explore the tools and strategies to help people going through emotional turmoil
  • Enhance your own emotional intelligence
  • Be open to new ways of thinking

This course is recommended for:

  • Individuals interested in learning new ways of thinking and being open to helping others and yourself
  • Counsellors
  • Life Coaches
  • Mentors

Upon the successful completion of the course, you will be awarded the ‘Introduction to Emotional Intelligence - Level 3’ Certificate accredited by CPD.

  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended

Once you successfully qualify in Introduction to Emotional Intelligence - Level 3, this certificate will prepare you to demonstrate your skills in resolving emotional issues, and make you a highly valued candidate across multiple sectors. You can use this certification to exercise your expertise by providing support for your clients. This certification will lead to earning about £40,000 for the role of Counsellor and the opportunity to progress to higher earning potential with experience. Given below are job roles that you will be eligible for;

  • Mentor  (Range of £42,500)
  • Life Coach (Range of £50,000)

Course Curriculum

01. Introduction to Emotional Intelligence
1.1.Introduction to Emotional Intelligence Course 00:02:00
1.2.Emotional Intelligence FAQs
1.3.Introduction to Emotional Intelligence – Learning Outcomes 00:02:00
1.4.Assess your Emotional Intelligence
02. Defining Emotional Intelligence
2.1.Defining Emotional Intelligence 00:03:00
2.2.EI and EQ 00:03:00
2.3.Thoughts of Dr David Caruso 00:03:00
2.4.Insights into Emotions 00:02:00
2.5.Emotional Intelligence at Work 00:06:00
2.6.Working with the Emotional Climate 00:03:00
2.7.Giving and Receiving Feedback 00:03:00
2.8.The Advantages and Disadvantages of Emotional Intelligence 00:05:00
03. Emotions
3.1.How Emotions are viewed 00:01:00
3.2.The Development and Function of Emotion 00:02:00
3.3.One Minute Observation Test 00:01:00
3.4.Basic Anatomy of the Brain 00:06:00
3.5.Basic Human Emotions 00:03:00
3.6.More about Emotions 00:01:00
3.7.The Myth about Positive and Negative Emotions 00:04:00
3.8.The Wheel of Emotions 00:02:00
3.9.The Expression of Emotion 00:05:00
3.10.Emotions and Higher-Order State 00:02:00
3.11.Understanding and Using Emotions 00:04:00
3.12.Identifying and Using Emotion 00:03:00
04. Models of Emotional Intelligence
4.1.Goleman’s Emotional Intelligence Framework 00:05:00
4.2.Emotional Intelligence Competencies
4.3.Emotional Intelligence as a Series of Abilities 00:01:00
4.4.More about EI as a Set of Abilities 00:02:00
4.5.What we can learn from the Six Seconds Model 00:02:00
4.6.Measuring and Assessing Emotional Intelligence 00:04:00
05. Developing your Emotional Intelligence
5.1.Practising and Learning Emotional Intelligence 00:01:00
5.2.Practising Emotional Intelligence 00:06:00
5.3.The One Percent Solution 00:01:00
5.4.Dos and Donts around Working with Emotional Intelligence 00:03:00
5.5.Practical Activity – Three Good Things
5.6.Introduction to Emotional Intelligence Review 00:02:00
5.7.Lightbulb Moments Resource Cards – Insights into Emotional Intelligence
Mock Exam
Mock Exam: Introduction to Emotional Intelligence 00:40:00
Final Exam
Final Exam: Introduction to Emotional Intelligence 00:40:00
Certificate Download Guide
Certificate Download Guide 00:02:00

Students feedback


Average rating (4)
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    G D

    Gabe Dixon

    February 13, 2021
    Well explored course

    The course explored the importance of understanding emotions.

    C M

    Carol Macdonald

    January 01, 2021
    Great training

    I was able to learn about emotional intelligence and how to develop it. As a leader, I believe this is integral in my role of leading people.

    B F

    Bev Foster

    December 20, 2020
    Thorough all the way through

    There’s so much information to be derived through this training and it offered insight on how emotional intelligence is a responsibility.

    F K

    Fran King

    November 27, 2020

    As a new learner, I was very happy with the standard of this course.

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