Managing Difficult People - Level 3

4.7( 3 REVIEWS )
Overview All the people we meet in our day to day to lives are not likeminded like us. On the …


All the people we meet in our day to day to lives are not likeminded like us. On the contrary, you will be meeting people with different beliefs and thoughts. On some occasions, this could hinder our lives, be it our personal or professional. Managing Difficult People – Level 3 is a course which is designed to help you to deal with such people. The course focuses on controlling your own emotions when you interact with them and approach them tactically.

The Managing Difficult People course is a course which improves your social skills. Although you could be a well-educated and qualified person at a workplace, you have no control over who you have to work with. On the other hand, what if you could deal with those people by improving your own mistakes? The instructor gives personal attention to every student’s individual issue and guides them to tackle with those “difficult” people on their own.

Another area which is focused by this course is communicating to set boundaries with others. You should be able to clearly mention as to what you are comfortable in. Furthermore, it pays attention to handle them without getting bullied. Successful completion of the course will provide insight as to why those people behave the way they do. Eventually, you will be effectively handling such difficult people and achieve your professional and personal goals easily. The How to Manage Difficult People course could save you from a lot of issues caused by these people.

Why You Should Consider Taking this Course at Study365?

Study365 is a leading online provider for several accrediting bodies and provides learners the opportunity to take this exclusive IAP course. At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the training.

Learners who register will be given excellent learning support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships, and their favourite restaurants.

  • About the Tutor
  • Learning Outcomes
  • Who is this Course for?
  • Entry Requirements
  • Method of Assessment
  • Certification
  • Awarding Body
  • Career Path and Progression

Prof. Paul is a Business Consultant, Psychology & Health Expert, Serial Entrepreneur, CEO, Corporate Trainer, Professional Speaker, and Award-Winning University Professor from St. Petersburg, Florida. He has four advanced degrees in a range of specialised fields including business, health, and psychology. He has a love and passion for his work and he aims to share his knowledge with others and make them massively successful. Take a course with Prof. Paul, master a skill you never thought possible and transform your life today!

  • Gaining the necessary abilities to cope with people considered as “difficult” in personal and professional background
  • Understanding your own strengths and weaknesses in communicating with people
  • The ability to set limitations in personal and professional connections
  • Comprehending the background of people considered as “difficult” and why they behave the way they do
  • Productively handling “office politics”
  • Exclusive strategies to effectively communicate “difficult” people


  •  This course is open for anyone who needs help to handle “difficult” people in personal life as well as professional settings.


  • Learners must be over the age of 16 and have a basic understanding of English Language, ICT and Numeracy can take How to Manage Difficult People - Level 3
  • A sound educational background is an advantage.


This is a knowledge-based course, and thus, will contain no method of assessment.


Upon the successful completion of the course, learners will be awarded an accredited Certificate of Completion for Managing Difficult People - Level 3 by IAP.


The International Awards for Professionals iAP is an awarding body established in 1999 that aims to promote a high educational standard. They hope to create online education that is trustworthy and credible. They are focused on raising the standards of online education and ensuring it is accessible to all. The iAP provides accreditation for a range of educational establishments and monitors and continually develops the educational standards of such institutions. Their globally recognised certifications give learners the opportunity to acquire the skills and knowledge needed to gain employment in the chosen fields.


One of the biggest hurdles you meet in daily life is people who are difficult to interact with and cause trouble in your life. The situation could worsen even to a point where you will have to resign from the profession you love or have trouble in personal life. This could hinder your performance at work place and discourage you fromo progress. This course is designed to carefully identify such people and approach them effectively to communicate through the issues.


Course Curriculum

1. Introduction
1.1. Difficult People PROMO 00:06:00
2. Difficult People – Main Course
2.1. Fundamentals FREE 00:08:00
2.2. Foundational Tips & Tools FREE 00:16:00
2.3. Difficult People – Relationships 00:12:00
2.4. Difficult People – Solutions 00:13:00
2.5. Problem Solving 00:14:00
2.6. Final Notes & Tips 00:10:00
3. Bonus Video
3.1. Bonus Video – Dealing With Emotions & Anger 00:10:00
Completion Certificate Request
Completion Certificate Request

Students feedback


Average rating (3)
5 Star
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1 Star
    S D

    Sammy Davies

    May 13, 2021
    Wonderful course

    I took this course because my teenage daughter has been acting up and I don’t know how to deal with her. The course has highlighted how I can approach her without her feeling threatened.

    B M

    Brett Mitchell

    March 28, 2021
    Informative course

    This was a very informative course.

    G L

    Gene Lee

    March 27, 2021
    Well devised

    The course is very well devised.

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