Office Administration & Skills Diploma
4.7( 10 REVIEWS )
821 STUDENTS
Overview: Often working in an administration or office role provides progression and can lead to management roles. If you hope …
Overview:
Often working in an administration or office role provides progression and can lead to management roles. If you hope to work in an office environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.
What will I learn?
The course provides the the opportunity to gain recognised skills in:
- Microsoft Word, Excel, Powerpoint and Outlook
- Diary management, record keeping and filing
- Business, report and e-mail writing
- Handling confidential documents
- Taking notes and meeting minutes
- Arranging interviews and bookings
- Delivering mail
- Dictating, speed reading and speed typing
- Creating an effective CV and cover letter
- Receptionist and customer service skills
As you can see, the course covers the fundamentals of office admin and receptionist duties, and also covers more advanced areas. This is so candidates are able to build knowledge and will be fully prepared for work. Take the skills you learn from us and kick start a fantastic and successful career.
Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.
- Who is this course for?
- Method of Assessment:
- Certification:
- Entry Requirement:
- Career Path:
- Individuals who would like to begin working as an Office Administrator/ Office manager/ Administration Assistant/ Secretary.
- Experienced Office workers who hope to re-fresh their skills.
At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Successful candidates will be awarded a “Diploma in Office Administration & Skills”.
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
There are many careers open to you with this qualification, such as:
- Office Assistant
- Administrator
- Administrative Assistant
- Receptionist
- Legal Secretary
- Medical Receptionist
- Executive Assistant
- Personal Assistant
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Course Curriculum
| 1. BUSINESS REPORTS AND LETTER WRITING | |||
| Business Writing Skills | |||
| Introduction to Business Report Writing | 00:29:00 | ||
| Exploring Reports | 00:34:00 | ||
| How to Prepare for Writing | 00:51:00 | ||
| Exercise Files: Business Report Writing | |||
| 2. E-MAILS WRITING TIPS | |||
| Introduction to Effective Email Writing | 00:25:00 | ||
| Writing Email Messages | 00:22:00 | ||
| Email Manners | 00:25:00 | ||
| 3. TYPING SPEED DEVELOPMENT | |||
| Effective Typing | 00:00:00 | ||
| 4. TIPS FOR SPEED READING | |||
| Tips for Speed Reading | 00:07:00 | ||
| 5. Microsoft Word | |||
| Introduction to Microsoft Word | 00:01:00 | ||
| First Step to MS Word | 00:31:00 | ||
| Text Editing & Formatting | 00:44:00 | ||
| Formatting Paragraph and Pages | 00:48:00 | ||
| Creating Styles, Themes, Number and Bullets | 00:39:00 | ||
| Columns & Tables | 01:33:00 | ||
| Macros and Proofing | 00:33:00 | ||
| Sharing and Reviewing Documents | 00:27:00 | ||
| Modify Word Document | 00:15:00 | ||
| Exercise Files: Microsoft Word 2016 | |||
| 6. MICROSOFT EXCEL | |||
| Getting Started with Microsoft Excel | 00:42:00 | ||
| Data Entering | 00:24:00 | ||
| Creating Formulas and Functions | 00:41:00 | ||
| Formatting | 01:02:00 | ||
| IF, VLOOKUP, and Power Functions, Security & Sharing | 00:51:00 | ||
| Data Management, Data Analysis Tools | 01:20:00 | ||
| PivotTables & Macros | 01:21:00 | ||
| Exercise Files: Microsoft Excel 2016 | |||
| 7. MICROSOFT POWERPOINT | |||
| Getting Started with Microsoft PowerPoint | 00:10:00 | ||
| Working with Presentations & Slides | 00:37:00 | ||
| Adding Pictures & Contents to Slides | 00:46:00 | ||
| Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides | 00:39:00 | ||
| Preparing & Delivering Speech | 01:01:00 | ||
| Reusing and Sharing Presentations | 00:20:00 | ||
| Exercise Files: Microsoft PowerPoint 2016 | |||
| 8. MICROSOFT OUTLOOK | |||
| Getting Started with Outlook | 00:08:00 | ||
| Adding and Connecting Accounts, Reading & Organizing Mails | 01:02:00 | ||
| Creating and Sending Mail, Creating and Working with People | 00:44:00 | ||
| Working with Delegates & Calendars | 00:40:00 | ||
| Creating Tasks and Notes, Working with Outlook Data | 00:13:00 | ||
| 9. MICROSOFT ACCESS | |||
| Introduction to MS Access | 00:35:00 | ||
| Creating Tables & Setting up Properties | 01:04:00 | ||
| Queries | 01:32:00 | ||
| Creating Forms & Reports | 02:13:00 | ||
| Working with Macros, Integrating Access with Office Suite | 00:34:00 | ||
| Database Management | 00:28:00 | ||
| 10. Diary Management | |||
| Diary Management | |||
| Diary and Time Management with Outlook 2007 | 01:26:00 | ||
| Diary and Time Management with Outlook 2016 | 00:00:00 | ||
| 11. HANDLING CONFIDENTIAL DOCUMENTS | |||
| Handling Confidential Documents | |||
| 12. SUCCESSFUL MEETING MINUTES | |||
| Taking Minutes | 00:23:00 | ||
| 13. NOTE TAKING | |||
| Note Taking | 00:40:00 | ||
| Exercise Files: Note Taking | |||
| 14. DOCUMENT PROOFREADING | |||
| Document Proofreading | |||
| 15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS | |||
| Appointment Booking and Arrange an Interview | 00:12:00 | ||
| 16. DELIVERING POSTAL MAIL | |||
| Delivering Postal Mail | 00:33:00 | ||
| 17. DICTATING | |||
| Dictating | 01:09:00 | ||
| 18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS | |||
| Customer Service Basics Over the Phone | |||
| Get the facts- ask the right questions | |||
| Discuss Solutions- learning to listen | |||
| Dealing with difficult customers | 00:20:00 | ||
| Developing Inbound & Outbound Telephone Skills | |||
| Hot Telephone Tips | 00:12:00 | ||
| 19. ORGANISING A MEETING | |||
| Organising a Meeting | 00:00:00 | ||
| Exercise Files: Organising Meeting | |||
| 20. DATA MANAGEMENT, RECORD KEEPING AND FILING | |||
| Data Management & Record Keeping | |||
| 21. Event Planning | |||
| Event Planning Essentials | |||
| 22. Arrange Business Travel & Accommodation | |||
| Arranging Business Travel and Accommodation | |||
| 23. BOOKKEEPING | |||
| Introduction to Accounting | 00:33:00 | ||
| Financial & Managerial Accounting | 00:00:00 | ||
| Taxes | 00:25:00 | ||
| 24. QUICKBOOKS FOR PAYROLL MANAGEMENT | |||
| Introduction to QuickBooks | 00:18:00 | ||
| Setting up the Employee Payroll | 00:40:00 | ||
| Running the Payroll | 00:29:00 | ||
| Exercise Files: QuickBooks for Payroll Management | |||
| 25. INVOICING/PETTY CASH | |||
| Invoicing and Petty cash | |||
| 26. Supervising and monitoring the office works | |||
| Supervising and monitoring the office works | |||
| 27. TIME MANAGEMENT | |||
| Introduction to Time Management | 00:22:00 | ||
| Fundamentals of Productivity | 00:35:00 | ||
| How to Use Your Calendar Effectively | 00:31:00 | ||
| Setting up Priorities and Schedule | 00:37:00 | ||
| Timer Budgeting | 00:44:00 | ||
| Exercise Files: Time Management | |||
| 28. MOTIVATING EMPLOYEES | |||
| Motivating Employees | 00:24:00 | ||
| 29. CREATING AN EFFECTIVE CV AND COVER LETTER | |||
| Business Resumes & Job Applications | |||
| How to Gather Information for Your CV | 00:32:00 | ||
| Write your CV | 00:37:00 | ||
| CV Writing Tips and Layouts | 00:33:00 | ||
| Different CV Formats | 00:47:00 | ||
| Saving a CV to Different Formats and Online CV Banks | 00:34:00 | ||
| Finishing Your CV | 00:21:00 | ||
| Exercise Files: Creating an Effective CV | |||
| 30. Job functions and Description of Office Admin & Manager | |||
| Job functions and Description of Office Administrator and Manager | |||
| Mock Exam | |||
| Mock Exam : Office Skills Diploma | 00:30:00 | ||
| Final Exam | |||
| Exam : Office Skills Diploma | 00:30:00 | ||
| Certificate Download Guide | |||
| Certificate Download Guide | 00:02:00 | ||
Students feedback
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Owain Leon
Very happy to receive my qualification that I have done. They have supported and encouraged me throughout the course
Lucus Gail
This course has ticked all the boxes as to why to choose this company! Thank you very much for your support.
Katie Roberts
After taking this course I started to have a better understanding on what I wanted to do with my career. I also look forward to booking more online courses to widen my knowledge.
Edward pipe
Study365 mentors has helped me a lot with the course that I did which was the diploma in Office Admin, everything was understandable and I learnt a lot of new things.
Nattalie Johnson
Very happy with booking this online course, great experience, environmentally friendly staff, looking forward to booking another course
Ina Ahmed
Really appreciate taking on this experience. Quick results and delivery for my certificate!
Adalson Immy
I had such comfortable access to my student portal; I was able to complete all my tasks on time. This course has been very effective; I appreciate the help that was given to me by the mentors, as they were always available to support me, thank you very much for this amazing experience. Definitely recommend it.
Bill Rob
Choosing the Diploma in office admin online course was very effective for me. At first I did not know anything about the course, as I enquired about it, someone from the team had sent me an email regarding course information, I really liked the way they had the layout of the course information, everything was clear. As I spoke to someone from the team they helped me book the course which only took less than 10 minutes! I received an email regarding confirmation, log in details and everything I needed. I started my course straight away, I had 24/7 online mentor support and they were very nice to me. Over all I would rate this 9/10 and I definitely recommend this to those who are looking start their career in administration.
Kate Johnson
This training programme has been very helpful.
Barbra Careen
This course has been an excellent journey for me; I enjoyed it very well, thank you for all your support.