Diploma in Office Management and Bookkeeping at QLS Level 4

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Overview Do you want to learn how to manage an office effectively? Become a confident office manager? The Diploma in …


Do you want to learn how to manage an office effectively? Become a confident office manager? The Diploma in Office Management and Bookkeeping at QLS Level 4 will equip you with a broad range of skills on how to work competently in an office environment. You will acquire the appropriate skills and knowledge of what it takes to handle a wide range of tasks and duties in an office. Learn how to be an effective leader, manage your team, motivate your team and ensure they reach common goals within the organisation.

The course will focus on key topics such as understanding administrative procedures, managing organisational meetings, business succession planning, use of technology and introduction to bookkeeping. The course offers insight on bookkeeping skills and techniques and how you can apply your knowledge of bookkeeping into your office management role.

The Diploma in Office Management and Bookkeeping at QLS Level 4 is designed to give you the fundamental skills of how to confidently juggle different tasks. Managing an office can be demanding, but it is a highly-valued position that will give you a firm understanding of bookkeeping attributes, effective HR and leadership qualities. The course provides a great opportunity to progress in your career and attain a well-paid position.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*Study365 is an approved reselling partner for Quality Licence Scheme courses under Global Edulink

Please Note: This Course is Based on USA Standards

  • Why consider learning at Study 365?
  • Learning Outcomes
  • Access Duration
  • Who is this Course aimed at?
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Endorsed by
  • Progression and Career Path
  •  Other Benefits

With so many commitments in our lives, we may not have the time to learn new skills. The beauty of studying online is that you get to find this balance between your education and your daily commitments

Study 365 offers hundreds of online courses to students across the world. Gaining new skills has never been this easy as many of our courses are open to students with little or no qualifications or previous experience. All the courses are up-to-date, relevant, affordable, and will build on existing expertise or give you a jump-start to a new career. The courses are meticulously designed and equals what is offered in a classroom setting. With a solid reputation that has established and made us made us one of the most trusted and reliable online course providers we offer the most convenient path to gain  skills and training that will give you the opportunity to put into practice your knowledge and expertise in your chosen career. You can learn at your own pace at Study 365 and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules, interactive quizzes and free resources which include Free CV writing pack, free career support and course demo to make your learning experience enriching and more rewarding. 

  • Have a clear understanding of the roles and responsibilities in office administration and bookkeeping.
  • Learn how to competently perform administrative tasks and duties.
  • Learn how to motivate your team, and provide administrative support in a range of office functions.
  • Apply administrative best practices to increase growth and success within an organisation.
  • Learn meeting management and how to confidently take meeting minutes.
  • Learn bookkeeping skills and how to integrate them into an administrative role.
  • Qualifying in office administration and bookkeeping means you can work in various roles within well-paid positions with room for advancement in your career.

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

  • Office Administrators and Managers
  • Executive Assistants, Bookkeepers
  • Anyone who wants to learn more about Office Administration and further their career
  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A qualification at level 3 or above in any discipline.

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain an academic certification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.

Please Note: Additionally, £79 is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (It is not required to pay initially when you are registering). This payment can be paid into 03 installments when you are submitting your assessments.

Those who successfully complete the course will be issued the Diploma in Office Management and Bookkeeping at QLS Level 4 by the Quality Licence Scheme.

Course Code: QLS-04559

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Once you successfully completed the Diploma in Office Management and Bookkeeping at QLS Level 4 you will gain the knowledge that will give your career the jumpstart you have always wanted. With this certification you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • Office Manager - £24,439
  • Administration Manager -  £22,362 per annum
  • Office Administrator - £17,477 per annum
  • Administrative Assistant - £16,926 per annum
  • Bookkeeper - £10.44 per hour
  • Bookkeeper, Payroll - £10.92 per hour

Others jobs you can get

  • Executive Assistant
  • Receptionist
  • Personal Assistant
  • Bookkeeping Accounting Clerk
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for a TOTUM discount card

Course Curriculum

1: Need of Administrative Procedure
Need of Administrative Procedure
2: Effective Administrative Support Skills
Effective Administrative Support Skills
3: How to enhance business writing skills
How to enhance business writing skills
☑ Assignment
Assignment Brief I – Diploma in Office Management and Bookkeeping at QLS Level 4
☑ Submit your Assignment
Assignment Submission I – Diploma in Office Management and Bookkeeping at QLS Level 4
4: Manage organisational meetings
Manage organisational meetings
5: Taking meeting minutes effectively
Overview and Introduction
Essential Elements of Meeting Minutes
Responsibilities of A Minute Taker
Solutions to Potential Problems
6: Use of technology for communication
Understanding Communication Competency
Importance of Communication
Understanding About the Process And
Communicating Competently Through Email
Process of Communication Through Emails
Personal Means of Email
The Need of Voicemails in Communication
Process of Communication Performed
Involvement of Video Chat in Communication
Need of Social Media in Communication
For A Thorough Research on Communication
7: What is Business Succession Planing
What is Business Succession Planing
☑ Assignment
Assignment Brief II – Diploma in Office Management and Bookkeeping at QLS Level 4
☑ Submit your Assignment
Assignment Submission II – Diploma in Office Management and Bookkeeping at QLS Level 4
8: Organisational Skills Development
Organisational Skills Development
9: Planning & Creating Teamwork
Planning & Creating Teamwork
10: Good Business Ethics for the organisation
Good Business Ethics for the organisation
11: Introduction to BookKeeping
Introduction to BookKeeping
☑ Assignment
Assignment Brief III – Diploma in Office Management and Bookkeeping at QLS Level 4
☑ Submit your Assignment
Assignment Submission III – Diploma in Office Management and Bookkeeping at QLS Level 4

Students feedback


Average rating (4)
5 Star
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1 Star
    L R

    Lee Reid

    July 28, 2020
    Excellent Course

    I found this course to be very informative. Using my time at home whilst furloughed to brush up on those key skills.

    D S

    Dean Smith

    April 10, 2019
    Perfect Course

    As an Office Manager I wanted to confidently manage my tasks in an office environment and felt compelled to study further and enhance my knowledge. I found the perfect course at Study 365, the Office Management and Bookkeeping Diploma that gave me a comprehensive understanding of being competent in my office job. It is highly recommended for other Office Managers.

    K B

    Kiara Brooks

    February 22, 2019
    Highly Recommended

    This course has really supported my career in many ways. Would definitely recommend.

    R A

    Randa Andrews

    February 19, 2019
    Very Satisfied

    Everything that are deemed important in the office management and bookkeeping has been disclosed through this course. I am very satisfied with the whole learning process.

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