ITIL® 4 Foundation


ITIL 4 Foundation

Find Out Dates


2 - Days

Awarded by

Course Fees

£649 £529

Assessment Included

The ITIL®  4 Foundation Classroom course is designed for IT professionals who wish to gain an introduction to ITIL®  4 and the holistic approach to IT service management. The ITIL®  4 will give you an evolved understanding of service value system, how to contribute to business value and integrate concepts from Lean IT, Agile Model and DevOps. The ITIL®  4 Foundation Masterclass training will equip you with a firm understanding of IT service management, and provide you with an exciting opportunity to gain high-paying employment in the IT industry.

The course provides an excellent training to a modernised approach and renewed focus on ITIL  best practices. The classroom course is ideal if you want to build on your skills and knowledge in the highly recognised ITIL standards, or if you want to attain a career in ITSM. The classroom course will educate you on how to support IT organisations and get them to adapt to news ways in the digital world.

The ITIL® 4 Foundation study will equip you with the newest update on service management framework that is widely used in organisations. You will be introduced to key concepts used in the ITIL lifecycle, along with a solid understanding of how to digitally transform organisations when ITIL best practices are applied. The objective is to ensure that organisational functions are working to achieve a common goal.

We, one of the best classroom training providers for education, offer this ITIL®  4 Foundation Classroom course in London. Our 2 day course is popular, highly rated and recommended by our previous learners. Individuals can learn in a great classroom setting, along with other benefits which include printed course material, stationery and refreshments. The course will feature modules that will discuss the IT service management, ITIL  framework, IT best practices and the core elements of ITIL.

Award : ITIL® 4 Foundation

Duration : 2 - Days

Course Fees : £649 £529

Assessment Included

Awarded by

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When can I start?

CityPoint, 1 Ropemaker Street, London, EC2Y 9HU October - 17 & 18 (Thursday, Friday) 2019 9.30am - 5.00pm 2 - Days £649 £529 (inc. VAT) Book Now
CityPoint, 1 Ropemaker Street, London, EC2Y 9HU November - 14 & 15 (Thursday, Friday) 2019 9.30am - 5.00pm 2 - Days £649 £529 (inc. VAT) Book Now
CityPoint, 1 Ropemaker Street, London, EC2Y 9HU December - 12 & 13 (Thursday, Friday) 2019 9.30am - 5.00pm 2 - Days £649 £529 (inc. VAT) Book Now

♦ Competitive pricing.

♦ Small class sizes.

♦ Friendly, attentive staff for flexible helpful service.

♦ A look at how ITIL® expands from level 3 to 4

♦ ITIL® service value chain

♦ Key concepts from Lean IT, organisational change management and Agile DevOps

♦ Training in full air-conditioned facilities from an experienced instructor.

♦ Extra course material.

♦ Free access to the online version of the course.

♦ A full colour training manual.

♦ The exercises that you have worked on during your course to allow you to practice afterwards.

♦ A ITIL® 4 Foundation Course certificate (on passing the exam)

♦ Printed course manual.

♦ USB stick to take the exercises away.

♦ Stationaries (Notebook, and Pen).

♦ Access to Computers if needed free Wi-Fi.

♦ Access to breakout area.

This course will include the following modules:

♦ Guiding principles of ITIL® 4

♦ Service value system

♦ Four dimensions

♦ Processes to practices

♦ Integration

♦ Learn how to successfully navigate the digital world.

♦ ITIL® 4 will give you a holistic end to end picture of how to contribute to business value.

♦ Learn how to incorporate the best ITIL® practices.

♦ Have a clear understanding of the four dimensions of service management.

♦ Learn the guiding principles of ITIL® 4.

The ITIL® 4 Foundation Classroom course is suitable for anyone with an interest in IT service management. The course is also suited for IT Managers, IT Directors and Project Managers. Also learners who want to upgrade from their ITIL® v3 certificate

♦ You need to be at least 16 years old

♦ You should have a basic grasp of English, Maths and IT

♦ All learners who successfully complete this course will be awarded a ITIL® 4 Foundation Classroom Course certificate.

This is a 2-day training with the exam conducted on the 2nd day.

You have two options:

♦ The first option is to take the exam in the classroom on the second half of the 2nd day

♦ The second option is to take the exam online when it is convenient and when you feel prepared.

ITIL® 4 FoundationExamination – key information

♦ Multiple choice examination questions

♦ 40 questions

♦ 26 marks required to pass (out of 40 available) – 65%

♦ 60 minutes’ duration

♦ Closed book.

Once you successfully completed the ITIL® 4 Foundation Classroom course, you will gain an accredited qualification that will give you the opportunity to have an exciting career in the IT industry. With this qualification you can further your academic training or enhance your career opportunities. The certification will validate your skills and give you the job promotion or salary increment you deserve. Listed below are job titles you can attain, along with the average UK salary per annum according to

♦ IT Manager – £38,778 per annum

♦ Project Manager, IT – £42,157 per annum

♦ Service Delivery Manager – £40,819 per annum

♦ IT Director – £77,982 per annum

♦ Senior Project Manager, IT – £59,208 per annum

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Study365 reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.

Who will teach me?

Erdal Hamzaogullari is the classroom instructor who will be conducting the training during this 1-day Masterclass. He has over 25 years of training and development experience to share with you, so you’ll truly be learning IT service management from one of the best! Learners will develop the necessary skillset in ITSM service management system through a well-structured and in-depth classroom programme. Gain an accredited and recognised foundation certificate to give your career a boost. Get prepared and learn to be a a high-performing IT professional with this fantastic Foundation Certificate in ITIL® 4.

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